HomeAni: Letran Calamba Research Reportvol. 3 no. 1 (2016)

QUALITY MANAGEMENT OF KAMAYAN SA PALAISDAAN RESTAURANT THROUGH CUSTOMER SATISFACTION

Gideon R. Valerozo | Wralph-mari P. Ricafort | Kristoffer T. Bacasmo | Elizabeth T. Eala

 

Abstract:

The research aimed to assess the quality management of Kamayan sa Palaisdaan Restaurant through customer satisfaction. It is primarily focused on determining and improving the three categories being  experienced by    the    customers,    such    as    food, services, and ambience.