Philippine E-Journals Tiffany Adelaine G. Tan
Email: tptan2@up.edu.ph
Orcid ID: https://orcid.org/0000-0001-5178-283X
Affiliates: University of the Philippines Cebu College, Cebu City, Philippines
| Papers | 4 | Cites/Paper | 27.50 | Cites/Author/Year | 3.06 |
| Potential Citations | 110 | Cites/Author | 36.67 | h-index | 3 |
| Year(s) | 12 | Papers/Author | 1.33 | g-index | 4 |
| Cites/Year | 9.17 | Authors/Papers | 0.75 | hI,annual | 2.23 |
Article List
Evaluating Service Encounters: The Effects of Employee Responses on Service Failure and Recovery
Tan, Tiffany Adelaine G.
Integrating Justice Theory and Service Quality Concept to Evaluate Customer Recovery Satisfaction
Tan, Tiffany Adelaine G.
Discipline: Business, Management
The Influence of Organizational Justice on Job Satisfaction in a Hotel Setting
Tan, Tiffany Adelaine G. | Sia, Leahlizbeth
Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
Tan, Tiffany Adelaine G. | Sia, Leahlizbeth | Duran, Benedict James