Change Management Practices of Higher Education Institutions in Southern Leyte, Philippines
Catherine Garcia | Teresa Inot | Randy K. Salazar
Discipline: management studies
Abstract:
Background: Higher education institutions (HEIs) must manage change amid
technological developments, quality assurance expectations, institutional
accountability, and shifting stakeholder expectations. In a Philippine
provincial setting, employees’ awareness of these practices reveals how
the administration communicates, demonstrates, and implements change
management in their institutions.
Methods: This study employed a quantitative cross-sectional descriptivecomparative design supplemented by exploratory factor analysis (EFA).
Examines change management practices among administrators, faculty
members, and non-teaching staff from five HEIs in Southern Leyte, Philippines.
Kotter’s Change Model served as the framework. This study was participated
in by 392 respondents.
Results: Change management was observed to a moderate extent (M = 3.14).
Among the factors, increased urgency and creating short-term wins have the
highest mean scores (M = 3.17 each), while empowering action (M = 3.08) has
the lowest. Administrators rated more favorably on several factors than the
faculty members. Exploratory factor analysis showed three thematic areas:
"Establishing the Foundation for Change"; "Driving Momentum through
Communication and Early Wins"; "Sustaining and Embedding Change."
Conclusion: Change management evidently was practiced in these HEIs.
However, these were not felt uniformly across different organizational roles.
Results highlight the need for role-specific communications and meaningful
participation in change administration.
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