HomeHarvestvol. 11 no. 1 (2015)

STUDENTS’ ASSESSMENT OF FACILITIES AND SERVICES OF BALIUAG UNIVERSITY SCIENCE LABORATORIES

Carmelita M. Villaroman | Jesamine M. Gonzalez | Debbie Ann S. Tuazon

Discipline: Science

 

Abstract:

The purpose of this study is to assess the students’ satisfaction level of the facilities
and services provided by the Center for Science Laboratories and Services for the
SY 2011-2013. A survey research design was utilized to carry out this study. The
findings indicated that the students were highly satisfied with the facilities (Biology
Laboratory and Chemistry Laboratory) and satisfied with the services offered by
the center. A further finding was that the biology and chemistry laboratories ranked
first as the most satisfying laboratory room for SY 2011-2012 and SY 2012-2013,
respectively. However, the students suggested that the center upgrade, repair
certain fixtures, and maintain a well-ventilated room, as part of the improvement of
laboratory facilities; and that BU should put in place a good staff-student
relationship since the “unapproachable staff” ranked first among the components
that needed improvement in the center’s services.