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HomeInnovatusvol. 2 no. 1 (2019)

EMERGING THEMES ON FILIPINO COMPANIES' NEEDS TOWARDS QUALITY MANAGEMENT

Giuseppe C Ng

 

Abstract:

Based on previous studies, there is a need for Philippines businesses to reinvent itself. Critical as it is to prepare for the future, for many local traditional companies, starting with adopting existing technology solutions to solve operational issues may be a more important first step. The study conducted attempts to identify a theme of current issues facing companies through keyword analysis. 26 companies responded and were willing to be profiled and their business processes were subjected through thematic analysis. The results showed that many still operate in manual and traditional ways and require existing system to automate their processes. Employment of systems can improve their capacity of quality management in the 4th Industrial Revolution. The result of this study could be used for further researches into key technologies that Filipino companies need to invest in.