HomeSMCC Higher Education Research Journal (Criminal Justice)vol. 1 no. 1 (2018)

Community Satisfaction of Philippine National Police Services: Basis for Development Program

Mark Jun Auguis | Mary Joy Labastida | Joshua Lacaba | Ronjebeu C Pejoles | Reajen Pelegrino | Ian S. Tampan



The Philippine National Police are the ones who are responsible for preventing crimes. The study attempted to determine the level of the Community Satisfaction of the Philippine National Police’s Services in Nasipit, Agusan del Norte Philippines. The study utilized the descriptive method employing the survey technique. The method describes community satisfaction on the PNP’s services. The study used 382 randomly selected respondents from a population of 8, 407 in seven communities. The community satisfaction of residents in the services of the Philippine National Police is high. There is no significant difference in the level of community satisfaction to the Philippine National Police services in Nasipit, Agusan del Norte, Philippines. The respondents strongly agree that the PNP services are performed accordingly in the area of investigating and preventing crimes, maintenance of peace and order, police-community relation, enforce all laws and ordinance, and community perception of safety and security.