Total Quality Management of Notre Dame Educational Association Higher Education Institutions

Annbeth  B. Calla,

Total Quality Management of Notre Dame Educational Association Higher Education Institutions

Abstract:

Quality nowadays is a high priority, and it has become almost the substance of the education debate. The need to understand how to assure quality in education remains. This study aimed to assess the level of implementation of the Total Quality Management (TQM) of Notre Dame Educational Association Higher Education Institutions in the areas of leadership, curriculum management, human resource management, financial management, performance management, community relations, and research management. Both quantitative and qualitative approaches in research employing the descriptive design via regression method were utilized in this study. The respondents were faculty members and the deans and four presidents as key informants. The TQM index of the school was reported to be statistically significant. The findings revealed that among the seven indicators, four were recorded as significant predictors of the TQM.