Factors like personal issues, relationship with family members or other people, differences in the community, and adjustments to the environment often affect student conduct. These factors are usually unseen but uncovered when counselors intervene. This study investigated the problems and concerns that often beset the Junior Business High School (JBHS) students who were referred by the Discipline Office to the Guidance Office. Descriptive research analysis was employed to determine what affects the behavior and performance of 23 student counselees. Guidance counsellors conducted an Intake Interview Assessment to see through the issues of the students. Frequency distribution and percentage were used to present the data. The most reported variables under this study were family problems (19.93%), academic issues (14.05%) and emotional issues (13.73%). Typical concerns include being scolded by their mothers, urgent feeling of improving low grades and easily getting nervous when faced with difficulty. The range of problem was previously not identified by the Discipline Office but was uncovered by the Counsellors. Thus, the study resulted to a program that required the collaboration of counselors, parents, teachers, school administrators and fellow students through peer facilitators for the students to be assisted in dealing with life's challenges and to be helped and nurtured in their character.