HomeSMCC Higher Education Research Journal (Hotel and Restaurant Management Journal)vol. 1 no. 1 (2020)

The Work Attitude and Behavioural Aspect among Hospitality Management Students

ELMER GENESIS V BATINDAAN | KEVEN PAUL E ESTRELLA | JUSTIN CHRIS C LISBOS | MARICEL L PABATANG

 

Abstract:

Attitude is a global and enduring predispositions, whether favorable or unfavorable, towards a stimulus or class of stimuli (Wittenbrink 2007). The main objective of the study was to determine the work attitude and behavioral aspects of Hospitality Management students. A descriptive method of research was used to determine the Work Attitude and Behavioral Aspect. The respondents were the students and supervisors of the CTAHM department. The statistical tool used to test the hypothesis were frequency distribution formula, weighted mean, and chi-square. The researchers found that there is a significant effect on the work attitude and behavioral aspect towards the workplace of the students. According to the theory of Reasoned Action (TRA) by Ajzen & Fishbein (2001) work attitude is the ability to act competently and goal-oriented behaviour in the workplace. It was recommended that the students should continue to exert more effort in school trainings and activities. In addition. The faculty should train every student on their eligibility, practice the students facing the actual job on their In-Campus Trainings, or challenge them attending every competition that will help them to improve more working skills as well as their work attitudes and behavior. Moreover, the school should continue to provide and assess the quality of service it offered for the students.