Philippine E-Journals

Analysis of Accounting System of Selected Hotels and Restaurants in Cabanatuan City, Philippines

MARY CHRIS A. AUSTRIA-CRUZ | JEFFEL RYAN Z. BULANDOS

 

Abstract:

This study aimed to assess the efficiency and problems encountered by different Hotels and Restaurant in Cabanatuan City regarding the usage of their respective accounting system. Plans of action that may be adapted to meet the pressing problems on the existing accounting system of different Hotels and Restaurants were developed that will help these establishments to be more efficient and to serve the best interest of their clientele. The researchers utilized descriptive research to analyze data on the profile of hotels and restaurants, which include a form of organization, number of years in operation, and number of clients served from the calendar year 2017 to 2018. Tackled likewise were the assessment of three sets of respondents (accountants, managers and employees, customers) on the efficiency of accounting system and problems they have encountered in using the accounting system. The difference in the assessment of the efficiency of the accounting system by three sets of respondents was tested statistically. This research contributes to the existing body of those who are already in the same field by using empirical data collected from 237 respondents across four hotels and four restaurants within Cabanatuan City. Questionnaire checklists combined with open-ended questions were utilized as the main tool for collecting data. The findings of the study showed that three sets of respondents assessed the existing accounting system as efficient, and problems they have encountered were minimal. From these known problems, the researcher came up with plans of action that may be adopted by different hotels and restaurants. Further, there is a significant difference in the assessment of three sets of respondents regarding the efficiency and problems encountered in using the accounting system.