Royce Torres | Mark Alipio | Rogel E. Sudaria
The COVID-19 pandemic has challenged higher education institutions worldwide to deliver quality education. To remain buoyant during times of significant change, higher education institutions and school leaders have become more interested in knowing what factors influence the implementation of continuous quality improvement in the lens of students. Therefore, this study was conducted to explore the significant determinants of quality improvement implementation in one higher education institution in Iligan City, Philippines, based on organizational, teacher, and administrative factors. A cross-sectional, online survey of 386 students was conducted to assess the relationship between quality improvement implementation and organizational, teacher, and administrative factors. Results indicate that collaborative time to discuss curriculum, rigorous and consistent curriculum, assessment of data to monitor progress, sponsoring teachers for INSET seminars, and the use of flexible learning technology such as printed modules, learning packets, and LMS, significantly predicted quality improvement implementation. These findings highlight the importance of organizational, teacher, and administrative factors in fostering quality improvement implementation in higher education institution.