Philippine E-Journals

Level of Skills on MS-Office Productivity Software and Use of Internet for Communication of Office Clerks

WINZEAL R. AGOC | IVY JANE S. ASILO | GABRENE D. DIAZ

 

Abstract:

The ability to use office productivity tools is an essential skill in the ever-changing workplace brought about by the advancements in technology. The study was conducted to determine office clerks’ level of skill on MS-Office Productivity Software and the use of the internet in the communication in the municipalities of Balilihan and Catigbian in relation to their profile in terms of age, length of service, number of times in using the computer, and seminars/training attended on computer education. The descriptive method with the aid of a modified questionnaire was used. The findings showed a significant relationship between the skills of office clerks in MS-Office Productivity software operations and the use of the internet in communication in response to the specified demographics. The level of their skills is on average, between extensive and sufficient ability. Since many persons entering the workforce of office clerks are expected to have skills in MS-Office Productivity Software Applications and use the internet for communication, training and workshops should be designed and conducted to provide office clerks an adequate literacy on the said computer competencies.