Work Engagement of Employees of a Higher Education Institution in Northern Philippines during the Covid-19 Pandemic

Belinda  A. Ramos,; Rouel  L. Ramirez,; Gemlee  O. Baptista,; Jose  S. Sabaulan,; Roxanne  R. Taguba,; Lorna  V. Fulong,

Work Engagement of Employees of a Higher Education Institution in Northern Philippines during the Covid-19 Pandemic

Abstract:

The COVID-19 pandemic has brought changes to the economic status of all countries around the world. Educational institutions are affected by the alterations of activities necessary to sustain the teaching-learning process. In this regard, the study explored the level of engagement of the two categories of employees of a higher education institution: the teaching and the non-teaching. Only 79.7% of the targeted population voluntarily participated in the survey. Results showed that employees are engaged in their work. There is no significant difference in the employees' level of engagement in terms of gender, position, and department they belong. A difference in engagement is found in terms of age and years of service, showing a positive correlation that the older and the longer the employee stayed with the University, the higher the level of engagement. Since the study used a self-assessment survey, it is recommended that work engagement be evaluated using a standard assessment tool by the human resource manager for a greater validity of results.