Angel Marc Dominic Barredo | Arvin Dimapilis | Krisalyn Gamilla
This study improved the current process of MDRRMO of Los Baños, Laguna in handling emergency reports by connecting the user/victim to the emergency response officer, sending emergency request, showing the nearby emergency response vehicle for assistance, and viewing the status of the emergency request sent through the use of Android mobile devices, GPS features, the SMS and Internet as medium for gathering and transferring of information. It will help the MDRRMO to understand data easily through data visualization of the occurrence of accidents in the municipality and to generate narrative reports through web application. The researchers conducted a survey with 150 respondents from Los Baños, Laguna by using convenience sampling methods and questionnaires in Likert scale for the evaluation of the application’s capabilities. Most of the respondents agreed that the LBigayAksyon application achieved its objectives for the users. The following were the findings after the testing and allowing users to use the application. The respondents highly agreed that the system had shown the availability of the emergency response vehicles for assistance during accidents, that the web application can generate emergency narrative reports and can display the annual number of reports per barangay and accident category. However, they only agreed to the functionality; they wanted a function where they can connect directly to a designated officer available on the map. They agreed that the Android application can easily locate the address of the victim and provide the exact location of the rescuer through a route provider using Google Maps. They agreed that the system can generate statistics of accident reports and can display the statistics in data visualization which is easier to understand in comparison to textual context. In addition, the IT experts agreed to the reliability, efficiency, maintainability and portability of the system. Based on the findings, the researchers concluded that the application is usable, portable, reliable, efficient and maintainable. The researchers recommended improving the competencies and functionalities of the Android and web application through additional research on the possibility of using the application in other areas or places. They also recommended that the updates of the arrival time of the rescuer be changed into seconds instead of minutes. The rescuer application should be improved by adding a remark button where the rescuer can specify if a request has been completed or not. Provide more forms of data visualization with different measures for the web application that can be useful for the emergency response officers to analyze the data easily, like having a filter by date in day, month, and year. Enhance application by adding a voice navigation feature on maps. The researchers recommended that the application be developed in different platforms for smartphones like iOS.