HomeAni: Letran Calamba Research Reportvol. 19 no. 1 (2023)

Assessment on Implementation and Compliance of Safety Procedures in Laresio Lakeside Resort and Spa

Lieselle Carpio | Jessa Capesonda | Laelia Sanderiana Samson

 

Abstract:

Safety and security are important in the overall tourist experience which ensure the preparedness and prevention of loss and danger to human life and properties. This study determined the implementation and compliance of Laresio Lakeside Resort and Spa to safety procedures and standard operation procedures, and the management’s safety practices. The general manager and the researchers were the participants of the study. Weighted mean was used to analyze and measure the level of implementation and compliance of the resort and spa to SPSOP. This descriptive qualitative research adapted the questionnaires from Philippine Safety Requirements Compliance and from the Safety and Health Audit Tool from Occupational Safety and Health Authority. The overall assessment revealed that Laresio Lakeside Resort and Spa was implementing the safety procedure with minor deficiencies and partially complied with the selected Philippine safety requirements. The researchers recommended a realignment of the safety procedures of LLRS on the number of employees and the safety standards mandated by the Philippine Safety Requirements.