Exploring Mental Health Status of COVID-19 Frontliners: A Phenomenological Inquiry
Vincent Ray Bagaforo | Emma Ceballo
Discipline: Education
Abstract:
This phenomenological study aimed to determine the challenges, coping strategies, and significant insights of
COVID-19 frontliners during the pandemic. The study utilized a qualitative phenomenological approach, and
using purposive sampling technique, the eight (8) participants who worked as a COVID-19 frontliner in General
Santos City were identified for an in-depth interview. Thematic analysis was used as a data analysis tool to
interpret the data gathered. The results found that COVID-19 frontliners experienced different challenges during
the pandemic, including the fear of being infected with the disease, dealing with different patients, long and busy
working hours, and mental health disturbance. As for their coping strategies in dealing with those challenges, the
COVID- 19 frontliners used their families’ support, taking care of themselves, as well as having strong faith in
God. Also, valuing public health measures, the importance of self-care, and extending patience and
understanding toward the patients were the significant insights shared by the COVID-19 frontliners. Moreover,
understanding the impact of COVID-19 on the frontliners’ mental health can be the key to implementing plans
and effective interventions to help them function more efficiently.
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