Philippine E-Journals

QR-STORE ONLINE: DEVELOPMENT OF A WEB APPLICATION WITH QUICK RESPONSE (QR) TECHNOLOGY FOR SMALL-SCALE BUSINESSES

Jae-an V Sarucam | Johnrel M Paglinawan | Alyssa Marie M Paglinawan | John Vincent Otto

Discipline: business and management

 

Abstract:

This study aimed to design and to develop a web application for small-scale businesses serving as a virtual store interface with access to all enrolled stores providing their customers the services to check the store and product availability and choose items to purchase. This study would not only help consumers and store owners conveniently do buying and selling but also help in limiting the time spent for face-to-face interaction which is very important in mitigating the spread of any virus such as COVID-19. The web application will be responsive and available on mobile phones for easier access. It also has integrated Quick Response (QR) Code technology which was used to provide a reference code to customers. The system was developed using Agile development model, a conceptual framework for undertaking software engineering. Bootstrap Framework was also used in designing the application's user interface to easily achieve responsive user interface (UI) maintaining ease of use and functionality in various mobile and desktop views. Prior to development, a qualitative interview with the consumers and store owners regarding the traditional shopping41 NRCP Research Journal Volume XXII | 2023 | Issue 2 processes was conducted to determine system requirements. Processes were observed, documented, and evaluated to serve as basis for system design and development. Furthermore, a usability survey was conducted to know the perception of the users in terms of usefulness, satisfaction, and ease of use/learning the web application. By closely observing the current processes of buying and selling, a more efficient and convenient system was successfully developed and tested and based on the survey result, the developed web application was useful and easy to use, and users were satisfied with the application. The paper will also provide the information of the processes involved during the development of the application and will present the system design and overall functionality of the system.