Philippine E-Journals

Exploring the Lived Experiences of Tour Guides

Reuel Joseph G. Divina | Edylene S. Nieto | Kim Beom Jin

Discipline: Business

 

Abstract:

This is a phenomenological study on the lived experiences of tour guides. The study showed that the work of tour guides is demanding since the work requires them to perform multiple tasks. They do not only showcase the different tourist

spots of a host destination in an interesting and lively manner but they also have to ensure the comfort and security of their guests. The most common problems encountered by tour guides are difficulty in relating with guests, making decisions

concerning the welfare their guests, attending to the various concerns of the guests, being belittled by local and foreign tourists and lack of time for their respective families. In spite of these problems, tour guides enjoy their jobs because of the benefits they accrue such as the privilege to travel, the opportunity to meet different kinds of personalities, and tips received.