Analyzing the Role of Campus Facilities in Students' Satisfaction at a Maritime Higher Educational Institution
Roland John Cyril Emague
Discipline: Education
Abstract:
The research aimed to assess students' satisfaction at John B. Lacson Foundation Maritime
University-Molo. The study examined the level and differences in satisfaction based on year level,
place of origin, and classification (Polaris or Regular class). 50 Marine Engineering students enrolled
in the school year 2016-2017 were surveyed using a standardized questionnaire. Descriptive
statistics, such as mean and standard deviation, were used to analyze the data, while the t-Test for
independent samples was used for inferential statistics. Overall, the facilities and services of the
school were described as satisfying, with a few categories being moderately satisfying. When
grouped by year level, place of origin, and classification, responses were limited to "satisfied" and
"moderately satisfied" descriptions. There was no significant difference in satisfaction levels based
on these factors. In conclusion, students generally found the facilities and services of the institution
satisfying, with no significant differences based on year level, place of origin, and classification.
References:
- Aldemir, C., and Gulcan, Y. (2004). Student Satisfaction in Higher Education: A Turkish Case. Higher Education Management and Policy, v16 n2 p109-122 2004. https://eric.ed.gov/?id=EJ852992
- Aldridge, S. and Rowley, J. (1998). Measuring Customer Satisfaction in Higher Education. Quality Assurance in Education, Vol. 6 Issue: 4, pp.197 – 204. http://www.emeraldinsight.com/doi/pdfplus/10.1108/09684889810242182.
- Babar, Z. B., and Kashif, R. (2010). A Study Examining the Students Satisfaction in Higher Education. Procedia - Social and Behavioral Sciences, Vol. 2, Issue: 2, pp5446–5450. http://www.sciencedirect.com/science/article/pii/S1877042810009286
- Castano,M. N., and Cabanda E.(2007). Sources Of Efficiency and Productivity Growth in The Philippine State Universities and Colleges: A Non-Parametric Approach. International Business & Economics Research Journal (IBER), Vol 6, No 6. http://cluteinstitute.com/ojs/index.php/IBER/article/view/3379.
- Druzdzel, M. J., and Glymour, C. (1995). Having the Right Tool: Causal Graphs in Teaching Research Design. http://www.cmu.edu/dietrich/philosophy/docs/glymour/glymourdruzdzel95-2.pdf
- Laguador, C. et. al. (2014). The Journey of Lyceum of the Philippines University-Batangas Towards Quality Assurance and Internationalization of Education. Asian Journal of Educational Research Vol. 2, No. 2, 2014 ISSN 2311-6080. http://www.multidisciplinaryjournals.com/wp-content/uploads/2014/10/THE-JOURNEY-OF-LYCEUM-OF-THE-PHILIPPINES-UNIVERSITY-BATANGAS-TOWARDS-QUALITY-ASSURANCE-AND-INTERNATIONALIZATION-OF- EDUCATION.pdf
- Napoli, A.R. and Wortman, P.M. (1998). Psychosocial Factors Related to Retention and Early Departure of Two-Year Community College Students. Research in Higher Education, vol. 39, Iss: 4, pp 419–455. http://link.springer.com/article/10.1023/A%3A1018789320129.
- STCW Circular No. 2015-04. (2015). Definition of Maritime Higher Educational Institution. http://stcw.marina.gov.ph/wp-content/uploads/2016/02/STCW-Circular-No.-2015-04-Monitoring.pdf