HomeJPAIR Multidisciplinary Research Journalvol. 55 no. 1 (2024)

Interrelationship among Personal Characteristics, Perceptions, and SelfEfficacy on Electronic Medical Record System (ERNRS) Use among Health Professionals

Patricia Grace L. Ang | Resty L. Picardo | Joan P. Bacarisas | Jake C. Napoles

Discipline: health studies



Improvements in the quality and safety of patient treatment are enhanced with the use of electronic medical records (EMRs). Despite the use of EMR, no established data existed on perceptions and self-efficacy and their relationship at the local level. The study assessed the interrelationships among personal characteristics, perceptions, and self-efficacy on EMR system use among 306 health professionals of a tertiary private hospital in Pasig, Metro Manila, Philippines, for the second quarter of 2023 who were chosen utilizing a proportionate stratified random sampling. This quantitative research used the descriptive, correlational design. Findings revealed that most respondents were young adults, females, had bachelor’s degrees, had good typing ability, and had training in EMR systems. Most belonged to the medical department, used the system moderately, and served for 1-3 years. Overall, perceptions of EMR and self-efficacy were good. All the personal characteristics had a relationship with perceptions of EMR. All personal characteristics, except gender, were correlated with self-efficacy. However, gender was not. Lastly, perceptions of EMR had a relationship with self-efficacy. To address the findings, an action plan for telehealth utilization was created. In conclusion, perceptions of EMR and self-efficacy are influenced by personal characteristics, while perceptions of EMR influence self-efficacy.


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