HomeInternational Journal of Multidisciplinary: Applied Business and Education Researchvol. 5 no. 11 (2024)

Exploring The Impact of Motivation on Job Performance: A Study of Government Personnel in Public Sector Organizations

John Alvin H. Fabre | Dyan Krysza Janine g. Liban-Benemerito | Jonafe I. Alejandro | Bernandino P. Malang | Jocelyn DS. Malang

Discipline: social sciences (non-specific)

 

Abstract:

The study aims to explore the relationship between motivation and job performance among government personnel in public sector organizations. Specifically, it seeks to understand how various motivational fac-tors influence employee productivity and overall performance in the context of public sector work environments. Motivation theories like Maslow's Hierarchy of Needs (1943) which are composed of five levels of human needs for survival, an individual’s lower-level needs must be satisfied before they can address their higher-level needs. Intrinsic motivation engages a person in an activity for self-satisfaction while extrin-sic motivation drives a person to function due to rewards or punish-ment. This allows us to foresee the incoming demotivator for the personnel and how it affects the performance of the agency where they work. The study used a quantitative research design through a Likert scale questionnaire research instrument. Descriptive statistics and Mul-tivariate Analysis of Variance (ANOVA) were applied to analyze the data, acknowledging potential biases from personal beliefs, professional background, and participant interaction to enhance the study's reliability. The survey results indicated a balanced gender distribution among respondents, falling in the 26 to 35 age group, and most were identified as permanent government personnel. The overall sentiment toward intrinsic motivation and recognition in the workplace was positive, suggesting a healthy organizational climate and a need for improved recognition practices. Additionally, significant differences in job motivation were noted based on age and length of service, particularly in the areas of career advancement opportunities and job security. Furthermore, the study reveals that career advancement opportunities are the main motivator for government personnel's job performance, with intrinsic motivation recognized as important, while training programs, performance-based bonuses, and team-building activities are effective strategies for enhancing motivation across diverse demographic profiles.



References:

  1. Amaryllis-Torres,  R.  (1989). Motivational  fac-tors  among  government  employees.  Ma-nila: University Press.
  2. , B. M.,  & Riggio, R. E. (2006). Transforma-tional  leadership(2nd  ed.).  Mahwah,  NJ: Lawrence Erlbaum Associates.
  3. Bass, B. M.,  & Riggio, R. E. (2006). Transforma-tional leadership. Psychology Press.
  4. Brunner, H. I., & Giannini, E. H. (2011). Textbook of  pediatric  rheumatology(6th  ed.,  pp. 127-156). Elsevier. DOI 10.1016/B978-1-4160-6581-4.10007-X.
  5. David,  M.  P.  (2023).  Motivation  and  Job  Satis-faction  among  Untenured  employees  in the Municipality of Concepcion, Tarlac. In-ternational  Journal  of  Creative  Research Thoughts.
  6. Deci, E. L., & Ryan, R. M. (2000). Intrinsic and ex-trinsic  motivations:  Classic  definitions  and new    directions.    Contemporary    Educa-tional Psychology, 25(1), 54-67.
  7. Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the  self-determination  of  behavior. Psy-chological  Inquiry,   11(4),   227-268.  DOI 10.1207/S15327965PLI1104_01
  8. .Engidaw, A. E. (2021). The effect of motivation on    employee    engagement    in    public sectors:  in  the  case  of  North  Wollo  zone. Fabreet al., 2024 /Exploring the Impact of Motivation on Job PerformanceIJMABER 4545Volume 5| Number 11| November| 2024Journal  of  Innovation  and  Entrepreneur-ship
  9. Engidaw,  A.  E.  (2021). The  effects  of  intrinsic and  extrinsic  motivation  on  employee  per-formance  in  the  firm.  Journal  of  Business Research.
  10. Etikan,  I.,  Musa,  S.  A.,  &  Alkassim,  R.  S.  (2016). Comparison of convenience sampling and purposive  sampling. American  Journal  of Theoretical  and  Applied  Statistics,  5(1),  1-4. DOI 10.11648/j.ajtas.20160501.11.
  11. Hernandez, M. (2016). Motivation and job per-formance  in  the  public  sector. Public  Ad-ministration  Review,  76(2),  245-256.  DOI 10.1111/puar.12412.
  12. Hernandez, S. A. (2016). The impact of extrinsic motivation  on  productivity.  Employee  Re-lations, 38(2), 275-294.
  13. Hilario, G. J. E. (2018). Towards Motivated Gov-ernment  Civilian  Employees:  An  Assess-ment  of  the  Job  Satisfaction  and  Job  Per-formance of the Philippine National Police -Quezon City Police District’s Non-Uni-formed Personnel.
  14. Kahn,  W.  A.  (1990). Psychological  conditions  of personal  engagement  and  disengagement at work. Academy of Management Journal, 33(4), 692-724.
  15. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. DOI 10.5465/256287.
  16. Legault,  L.  (2016) Intrinsic  and  Extrinsic  Moti-vation.Springer  International  Publishing AG 2016. DOI 10.1007/978-3-319-28099-8_1139-1.
  17. Maniragaba Rauben (2023). Influence of Intrin-sic  and  Extrinsic  Motivation  and  Employ-ees’ Job Satisfaction in the Local Govern-ment:   A   Case    of   Kamwenge   District, Uganda.
  18. Narag,  A.  M.  (2018).  Motivational  Factors  Af-fecting the Job Performance of Employees of Cagayan State University Lallo Campus. International   Journal   of   Advanced   Re-search in Management and Social Sciences.
  19. Nini, M. (2019). Job performance: Why task and contextual  performance  matter  from  an Evidence-based  Management  perspective.Retrieved    on    October    8,    2024    from https://www.ckju.net/en/dossier/job-performance-evidence-based-manage-ment-perspective-why-task-and-contex-tual-performance-matters/1258.
  20. Pangan, F., Hechanova, M. R., Franco, E. P., Mer-cado,  R.  H.,  &  Lopez,  C.V.  (2008).  In  R. Hechanova  &  E.  Franco  (Eds.),  Leading Philippine   organizations   in   a   changing world (pp. 49-60).
  21. Perry,  J.  L.,  &  Wise,  L.  R.  (1990). The  motiva-tional  bases  of  public  service.  Public  Ad-ministration Review, 50(3), 367-373.
  22. Perry,  J.  L.,  &  Wise,  L.  R.  (1990).  The  motiva-tional  bases  of  public  service. Public  Ad-ministration  Review,  50(3),  367-373.  DOI 10.2307/976618
  23. Rainey,  H.  G.  (2009). Understanding  and  man-aging  public  organizations.  John  Wiley  & Sons.
  24. Rainey,  H.  G.  (2009). Understanding  and  man-aging  public  organizations(4th  ed.).  San Francisco, CA: Jossey-Bass.
  25. Ryan, R. M., & Deci, E. L. (2000). Self-determina-tion  theory  and the  facilitation  of  intrinsic motivation,  social  development,  and  well-being. American Psychologist, 55(1), 68.
  26. Ryan, R. M., & Deci, E. L. (2000). Self-determina-tion theory and the facilitation of intrinsic motivation, social development, and well-being. American  Psychologist,  55(1),  68-78. DOI 10.1037/0003-066X.55.1.68.
  27. Tiglao-Torres, A. (1989). Work Motivation and productivity of government workers. Phil-ippine Journal of Psychology.
  28. Vandenabeele,  W.  (2008). Government  calling: Public  service  motivation  as  an  element  in selecting  government  as  an  employer  of choice.     Public     Administration,     86(4), 1089-1105.
  29. Vandenabeele,  W.  (2008).  Government's  re-sponsibility:  What  motivates  public  ser-vice? Public Management Review, 10(1), 1-19. DOI 10.1080/14719030701861834.
  30. Wright,  P.  M.,  &  Nishii,  L.  H.  (2013).  Strategic HRM  and  organizational  behavior:  Inte-grating  multiple  levels  of  analysis. The Academy   of   Management   Annals,   7(1), 361-401. DOI 10.1080/19416520.2013.773400