Home⇛Journal of Interdisciplinary Perspectives⇛vol. 3 no. 2 (2025)

Individual Ambidexterity and Organizational Performance Among Employees

Lenie L. De Juan

Discipline: human resource management

 

Abstract:

This study aimed to assess if individual ambidexterity and organizational performance were symbiotic and how uncommon talent helped teams and businesses achieve unprecedented success among outlets of BB Corp. in a quantitative approach. It also tried to figure out the effects of these practices on business performance, specifically profitability and sustainability. With all the challenges encountered by employees and organizations, there was a need to develop awareness and understanding of how ambidexterity affects organizational performance that keeps individuals guided and performing well. This study used a descriptive causal design. The total population was 100 respondents, and a total enumeration sampling technique was applied. The result showed a significant relationship between the manifestation of Individual Ambidexterity and organizational performance level among employees in BB Corp. It also indicated that in terms of Exploration, the general assessment was interpreted as Fully Manifested, while in terms of Exploitation, it was interpreted as Manifested. In terms of Financial, Operational, and Shareholder Return Performance, these are all interpreted as Good. Exploitation significantly impacts the organizational performance level among employees in terms of Financial and Operational Performance. While in Shareholder Return Performance, exploration and exploitation significantly impact the Organizational Performance. This also indicates that the higher the manifestation of Individual Ambidexterity, the higher the organizational performance. The proposed action plan can address the issues and challenges of individual ambidexterity to enhance employee organizational performance. It served as a basis for management practices once found compelling.



References:

  1. Al-Khatib, A. W. (2023). The impact of Industry 4.0 capabilities on operational performance: the mediating effect of supply chain ambidexterity. The TQM Journal, 37(1), 125-149. https://doi.org/10.1108/tqm-06-2023-0193
  2. Ali, B. J., & Anwar, G. (2021). Strategic leadership effectiveness and its influence on organizational effectiveness. International Journal of Electrical, Electronics and Computers, 6(2), 11–24. https://dx.doi.org/10.22161/eec.62.2
  3. Ansah, M. O., Addai-Boamah, N., Bamfo, A. B., & Ry-Kottoh, L. A. (2021). Organizational ambidexterity and financial performance in the banking industry: Evidence from a developing economy. Journal of Financial Services Marketing, 27(3), 250–263. https://doi.org/10.1057/s41264-021-00117-w
  4. Ayuri, D. P., & Nasution, Y. (2022). The effect of organizational learning capability and inspirational leadership to individual ambidexterity in improving team performance in public sector organizations. Advances in Economics, Business and Management Research/Advances in Economics, Business and Management Research. https://doi.org/10.2991/aebmr.k.220304.035
  5. Bhat, M. A., Tariq, S., & Rainayee, R. A. (2023). Examination of stress-turnover relationship through perceived employee’s exploitation at workplace. PSU Research Review, 8(3), 648–670. https://doi.org/10.1108/PRR-04-2021-0020
  6. Bidmon, C., & Lillegraven, S. B. (2020). Now, switch! Individuals’ responses to imposed switches between exploration and exploitation. Long Range Planning, 53(6), 101928. https://doi.org/10.1016/j.lrp.2019.101928
  7. Boakye, D. J., Ahinful, G. S., & Nsor-Ambala, R. (2020). Chief Executive Officer compensation and financial performance: Evidence from the alternative investment market in the UK. Indian Journal of Corporate Governance, 13(1), 63–84. https://doi.org/10.1177/0974686220923805
  8. Caselli, S., Gatti, S., Chiarella, C., Gigante, G., & Negri, G. (2022). Do shareholders really matter for firm performance? Evidence from the ownership characteristics of Italian listed companies. Journal of Corporate Finance. https://www.sciencedirect.com/science/article/abs/pii/S1057521923000601
  9. Collins, E. (2019). Tussles with ambidexterity: The case of managers of health professional education. (Doctoral dissertation). University of Chester, United Kingdom. http://hdl.handle.net/10034/622531
  10. Conţu, E. G. (2020). Organizational performance – Theoretical and practical approaches; Study on students’ perceptions. Proceedings of the International Conference on Business Excellence, 14(1), 398–406. https://doi.org/10.2478/picbe-2020-0038
  11. Creswell, J. W., & Creswell, J. D. (2022). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). Los Angeles: SAGE.
  12. Edmans, A., Gosling, T., & Jenter, D. (2021). CEO compensation: Evidence from the field. Social Science Research Network. https://doi.org/10.2139/ssrn.3877391
  13. Elgendy, S. (2023). Understanding the link between organizational performance and individual performance. https://tinyurl.com/696jsxwm
  14. Enad, O. M. A., & Gerinda, S. M. A. (2022). Enhancing the financial performance of the banks: The role of customer response and operations management. Journal of Innovation and Entrepreneurship, 11, 28. https://doi.org/10.1186/s13731-022-00211-w
  15. Gadwe, M., & Sangode, P. (2019). Impact of operations management activities on operational performance in service organizations. International Journal of Innovative Research in Science, Engineering and Technology. https://tinyurl.com/mr8f2t8z
  16. Gede, D. U., & Huluka, A. T. (2023). The impact of strategic alignment on organizational performance: The case of Ethiopian universities. Cogent Business & Management, 10(2). https://doi.org/10.1080/23311975.2023.2247873
  17. Guerra, R., & Soouza, I. (2022). Ambidexterity and organizational performance of Brazilian exporting companies. Internext: Revista Electrônica de Negócios Internacionais da ESPM, 17(3), 364–381. https://tinyurl.com/429hdkb6
  18. Gungor, B., Kaygın, C. Y., & Gün, M. (2020). Researches on financial performance. ISBN: 978-625-7258-23-4. https://tinyurl.com/5x387jnr
  19. Hakanen, J. J., Bakker, A. B., & Turunen, J. (2021). The relative importance of various job resources for work engagement: A concurrent and follow-up dominance analysis. Business Research Quarterly, 27(3), 227–243. https://doi.org/10.1177/23409444211012419
  20. Hirebook. (2023). Organizational performance: What you need to know. https://tinyurl.com/4kawr4w5
  21. Indeed Editorial Team. (2022). A guide to organizational performance. https://tinyurl.com/bdzc4e2m
  22. Indeed Editorial Team. (2022). What is organizational performance? (With how-to steps). https://tinyurl.com/yc4e8573
  23. Kenton, W. (2023). Financial performance: Definition, how it works, and example. https://tinyurl.com/nd6atmme
  24. Klonek, F. E., Volery, T., & Parker, S. K. (2021). Managing the paradox: Individual ambidexterity, paradoxical leadership and multitasking in entrepreneurs across firm life cycle stages. International Small Business Journal, 39(1), 40–63. https://doi.org/10.1177/0266242620943371
  25. Kosasih, K., Wibowo, & Saparuddin. (2019). Enhancing innovative performance in manufacturing company. Advances in Economics, Business and Management Research, 144. Proceedings of the 23rd Asian Forum of Business Education (AFBE 2019). https://doi.org/10.2991/aebmr.k.200606.079
  26. Lafont, J., Romero, J., Palacios, M., & Ruiz, F. (2020). Shareholder return and value creation at listed infrastructure companies in different economic contexts. Ekonomska Istraživanja/Ekonomska IstražIvanja, 34(1), 2194–2209. https://doi.org/10.1080/1331677x.2020.1860801
  27. Lalegani, S., Jahromi, A. K., & Seyednaghavi, M. (2021). Studying the effect of individual ambidexterity on the performance of health care workers: A case study of Shahrekord Medical Sciences University. Vol. 16, No. 62, Autumn 2022. https://tinyurl.com/ywsjje52
  28. Marketing Business Network. (2019). What is organizational performance? [Video]. YouTube. https://www.youtube.com/watch?v=wLXuPgbagJY
  29. Melwani, R. (2019). Impact of internal financial determinants on financial performance. Journal of Commerce and Accounting Research, 8(3), 75. https://doi.org/10.22495/cgobrv6i2sip13
  30. Miles, M. (2022). Organizational performance: 4 ways to unlock employee potential. https://www.betterup.com/blog/organizational-performance
  31. Mom, T. J. M., Chang, Y.-Y., Cholakova, M., & Jansen, J. J. P. (2019). A multilevel integrated framework of firm HR practices, individual ambidexterity, and organizational ambidexterity. Journal of Management, 45(7), 3009–3034. https://doi.org/10.1177/0149206318776775
  32. Mu, T., Riel, A., & Schouteten, R. (2020). Individual ambidexterity in SMEs: Towards a typology aligning the concept, antecedents and outcomes. Journal of Small Business Management, 58(3), 347–378. https://doi.org/10.1080/00472778.2019.1709642
  33. Nazari-Shirkouhi, S., Mousakhani, S., Tavakoli, M. R., Dalvand, M. R., Šaparauskas, J., & Antuchevičienė, J. (2020). Importance-performance analysis based balanced scorecard for performance evaluation in higher education institutions: An integrated fuzzy approach. Journal of Business Economics and Management, 21(3), 647–678. https://doi.org/10.3846/jbem.2020.11940
  34. Oke, A. E. (2022). Operational performance: A measure of project success. In Measures of Sustainable Construction Projects Performance (pp. 129–134). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80382-997-520221035
  35. Ortega, E. M. P., Azorín, J. F. M., & Tarí, J. J. (2021). The micro foundations of organizational ambidexterity: A systematic review of individual ambidexterity through a multilevel framework. Business Research Quarterly, 24(4), 355–371. https://doi.org/10.1177/2340944420929711
  36. Oyinloye, L., Olaniyan, T. O., & Agbadua, B. O. (2020). Effect of financial leverage on shareholder’s returns in a dynamic business environment. Corporate Governance and Organizational Behavior Review, 4(2), 40–49. https://doi.org/10.22495/cgobrv4i2p4
  37. Papachroni, A., & Heracleous, L. (2020). Ambidexterity as practice: Individual ambidexterity through paradoxical practices. The Journal of Applied Behavioral Science, 56(2), 143–165. https://doi.org/10.1177/0021886320913048
  38. Rai, A., & Prakash, A. R. (2019). A comparative study on the financial performance of power generating companies in India. Journal of Commerce & Accounting Research, 8(4).
  39. Rautenbach, H. (2021). Individual ambidexterity in practice: The experience of product designers in the earthmoving machinery industry. [Unpublished paper]. http://hdl.handle.net/2263/81681
  40. Rocca, J. (2021). The exploration-exploitation trade-off: Intuitions and strategies, thoughts and theory. https://tinyurl.com/3kuan7ty
  41. Rostam, F. A. (2019). Performance management and personnel management. https://doi.org/10.13140/RG.2.2.14209.40808
  42. Rostam, F. A. (2020). What is an organization’s performance management? https://tinyurl.com/ryabckp7
  43. Sandwijk, G. V. (2019). Exploit and explore: What is organizational ambidexterity? Time to Grow Global. https://timetogrowglobal.com/organizational-ambidexterity/
  44. Semerci, A. B. (2022). Individual ambidexterity after entrepreneurial failure in COVID-19 pandemic times: The influence of current employment status. Journal of Organizational Change Management, 35(7). https://doi.org/10.1108/JOCM-10-2021-0323
  45. Shanmugan, M., Shaharudin, M. S., Ganesan, Y., & Fernando, Y. (2019). Manufacturing outsourcing to achieve organizational performance through manufacturing integrity capabilities. KnE Social Sciences, 3(22), 858–871. https://doi.org/10.18502/kss.v3i22.5092
  46. Schnellbacher, B., & Heidenreich, S. (2020). The role of individual ambidexterity for organizational performance: Examining effects of ambidextrous knowledge seeking and offering. The Journal of Technology Transfer, 45(5), 1535–1561. https://doi.org/10.1007/s10961-020-09781-x
  47. Stalberg, L., & Ericson, O. (2022). Factory 4 tomorrow: Organization challenges and enablers to encourage simultaneous exploration and exploitation. Advances in Transdisciplinary Engineering, 122–134. https://tinyurl.com/2w8957mx
  48. Tanaka, S. (2023). Effects of goal orientation and unlearning on individual exploration activities. Journal of Workplace Learning, 35(1), 57–74. https://doi.org/10.1108/JWL-02-2022-0022
  49. Tempelaar, M. P., & Rosenkranz, N. A. (2019). Switching hats: The effect of role transition on individual ambidexterity. Journal of Management, 45(4), 1517–1539. https://doi.org/10.1177/0149206317714312
  50. Terziev, V., Georgiev, M., & Andreeva, O. (2020). Balanced scorecard: Analysis of theoretical and applied solution. 62nd International Scientific Conference on Economic and Social Development - Lisbon, 19-20 November, 2020. https://ssrn.com/abstract=3735895 or http://dx.doi.org/10.2139/ssrn.3735895
  51. Washika, O. A., Kiragu, D., Ngunyi, A., & Shano, M. (2021). Financial risk management practices and business sustainability: Empirical findings from private hospitals in Nairobi, Kenya. International Journal of Science and Research, 10(2), 142–150. http://repository.dkut.ac.ke:8080/xmlui/handle/123456789/4679
  52. Yucel, D. (2022). The importance of the relationship between proactive coping and individual bidirectionality: A research on managers. Journal of Economic and Social Research, 18(2), 159–171. https://dergipark.org.tr/tr/pub/esad
  53. Zhang, J., Long, J., & Schaewen, A. M. E. (2021). How does digital transformation improve organizational resilience? Findings from PLS-SEM and fsQCA. Sustainability, 13(20), 11487. http://dx.doi.org/10.3390/su132011487.
  54. Zhou, Q., Dekkers, R., & Chia, R. (2023). Are James March’s ‘exploration’ and ‘exploitation’ separate? Revisiting the dichotomy in the context of innovation management. Technological Forecasting and Social Change, 192, 122592. https://doi.org/10.1016/j.techfore.2023.122592

Tools


Copyright © 2025  KITE Digital Educational Solutions |  Exclusively distributed by CE-Logic