HomePsychology and Education: A Multidisciplinary Journalvol. 17 no. 10 (2024)

The Impact of Motivational Factors on The Work Performance of Staff Nurses: Basis for Staff Development Program

Ralph Arjay Dela Cruz | Tristan Joseph Dugang | John Rhaman Hernandez | Anroe Alan Cariaso | Izella Mae Delgado | Leonilyn Dimatera | Dennis Esquibel

Discipline: psychology (non-specific)

 

Abstract:

Performance is influenced by motivation. Highly motivated nurses exhibit increased effort and enhanced effectiveness. Organizations have the ability to improve labor, patient outcomes, and healthcare. Healthcare facilities have challenges maintaining worker motivation. Multiple studies establish a connection between motivation, job satisfaction, and performance. Decreased employee performance negatively impacts employment productivity. Workers without motivation may exhibit poor performance. Assessing the influence of motivation on job performance has the potential to enhance staff nurse retention and performance at Metropolitan Medical Center. This study examines the impact of motivation on the job performance of the nursing staff at Metropolitan Medical Center. A quantitative descriptive research methodology was used to include 101 nurse participants through a process of simple random sampling. The statistical treatments used were weighted mean, ANOVA, linear regression, and percentage frequency distribution mean. Overall, motivation exerted a significant impact on the job performance of nurses. Nurses evaluate motivational factors and work performance as excellent and commendable, suggesting a high level of effectiveness. The demographics, motivation, and performance of nurses exhibit variability. The motivation and performance of staff nurses are influenced by factors such as age, marital status, level of education, and length of service. Based on the results of linear regression analysis, the p value of 0.0013 is found to be lower than the predetermined alpha value of 0.05. Therefore, it can be concluded that motivational variables have a significant impact on the job performance of nurse responders. In order to enhance worker engagement and salary, healthcare companies could focus on and promote "low extent" motivators. Nurses' time management, prioritizing, and decision-making may be enhanced through mentorship and seminars. Proposals were made to enhance standards and outcomes.



References:

  1. Ahmad, A. et.al.(2020). Evaluating the Impact of Marital Status on Employees' Job Performance: Moderating Role of Hired Hand's Gender. Researchgate. https://www.researchgate.net/publication/342095204_Evaluating_the_Impact_of_Marital_Status_on_Employees'_Job_Performance_Moderating_Role_of_Hired_Hand's_Gender
  2. Atan, A., Ozgit, H., &Silman, F. (2021). Happiness at Work and Motivation for a Sustainable Workforce:  Evidence  from  Female  Hotel Employees. Sustainability, 13(14), 7778. https://doi.org/10.3390/su13147778  Sustainability | Free Full-Text | Happiness at Work and Motivation for a Sustainable Workforce: Evidence from Female Hotel Employees (mdpi.com)
  3. Baljoon RA, Banjar HE, Banakhar MA (2018) Nurses' Work Motivation and the Factors Affecting It: A Scoping Review. Int J Nurs Clin Pract 5: 277. doi: https://doi.org/10.15344/2394-4978/2018/277
  4. Boumans, N., and de Jong, A. (2011).Researchgate. The International Journal of Aging and Human Development. Age-Differences in Work Motivation and Job Satisfaction. The Influence of Age on the Relationships between Work Characteristics and Workers' Outcomes | Request PDF (researchgate.net)
  5. Brewer, C. S., & Wong, C. A. (2011). Conceptualizing and measuring transformational and transactional leadership. The Journal of Nursing Administration, 41(11), 457-464.
  6. Çemberci, M., Civelek, M. E., Ertemel, A. V., &Cömert, P. N. (2022). The relationship of work engagement with job experience, marital status and having children among flexible workers after the Covid-19 pandemic. PLOS ONE, 17(11), e0276784. https://doi.org/10.1371/journal.pone.0276784
  7. Cordevilla, R., et.al.(2020). Motivational Factors in Relation to Teachers' Performance.Researchgate. https://www.researchgate.net/publication/352132499_Motivational_Factors_in_Relation_to_Teachers'_Performance
  8. Deressa, A.T., Zeru, G. (2019) Work motivation and its effects on organizational performance: the case of nurses in Hawassa public and private hospitals: Mixed method study approach. BMC Res Notes 12, 213. https://doi.org/10.1186/s13104-019-4255-7
  9. Dewi Rana Niati, ZulkifliMusannip Efendi Siregar, YudiPrayoga (2021). The effect of training on work performance and career development: the role of motivation as intervening variable. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 4, No 2, May 2021, Page: 2385-2393. DOI: https://doi.org/10.33258/birci.v4i2.1940
  10. Diamantidis, A.D. and Chatzoglou, P. (2019), "Factors affecting employee performance: an empirical approach", International Journal of Productivity and Performance Management, Vol. 68 No. 1, pp. 171-193. https://doi.org/10.1108/IJPPM-01-2018-0012
  11. Forson, J. and et al. (2021). Employee motivation and job performance: a study of basic school teachers in Ghana. Future Business Journal. Employee motivation and job performance: a study of basic school teachers in Ghana | Future Business Journal | Full Text (springeropen.com)
  12. Garnida, D. (2017). Pengaruh Pendidikan, PengalamanKerja dan PrestasiKerjaterhadapPengembanganKarirPegawai di Dinas PekerjaanUmumKabupatenKutai Timur. EJournalPemerintahanIntegrattif, 5(4), 626–635. The-Effect-of-Training-on-Work-Performance-and-Career-Development- The-Role-of-Motivation-as-Intervening-Variable.pdf (researchgate.net)
  13. Gyllensten, K., Wentz, K., Håkansson, C., Hagberg, M., & Nilsson, K. (2019). Older assistant nurses’ motivation for a full or extended working life. Ageing & Society, 39(12), 2699-2713. doi:10.1017/S0144686X18000740
  14. Jacob, N. J., Joseph, N. M., Sundaram, R. J., & Joseph, L. D. (2018). Motivational Factors Influencing CPD Participation among Nurses in a Malaysian Public Hospital: A Qualitative Study. Malaysian Journal of Medicine and Health Sciences, 14(2), 59-66.
  15. Janardhanan, S. and Raghavan, S. (2018). Employees’ Tenure and Length of Service and Performance: A Case Study on the Moderating Role of Psychological Empowerment among Supervisors. RMP Publications. http://library.oum.edu.my/repository/1356/1/library-document-1356.pdf
  16. Kalu, M. E. (2019). The role of work environment in the performance of nurses in Nigeria. Journal of Medical Research and Practice, 8(2), 46-53.
  17. Karaskakovska, S. (2012). Analysis of the Employee Motivation Factors: Focus on Age and Gender Specific Factors. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2144669
  18. Kielerstajn, R. (2008). Age and work motivation: The view of older employees. Institutionen för Pedagogik, DidaktikochPsykologi. Age and work motivation: The view of older employees. http://www.diva-portal.org/smash/get/diva2:120140/fulltext01.pdf
  19. Kuswati, Yeti (2020). The effects of motivation on employee performance. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). Vol 3. No 2. DOI: https://doi.org/10.33258/birci.v3i2.928
  20. Manalo, M. and Apat, E.J. (2021). Motivational Factors and its Influence on the Job Performance of Non-academic Staff in a University. Researchgate. https://www.researchgate.net/publication/355112087_Motivational_Factors_and_its_Influence_on_the_Job_Performance_of_Non-academic_Staff_in_a_University
  21. Nsiah, T., Ameyaw, J.D. And Tetteh, R. (2021). The Nature Of Motivation And The Effect Of Gender And Marital Status On Employees’ Motivation In Organisations In Ghana. Asian Journal Of Current Research. Https://Www.Ikprress.Org/Index.Php/Ajocr/Article/View/7098
  22. Narag, A. (2018). Motivational Factors Affecting The Job Performance  Of  Employees  Of  Cagayan  State University Lallo Campus. International Journal Of Advanced Research In Management And Social Sciences. Https://Garph.Co.Uk/Ijarmss/Mar2018/10.Pdf
  23. Oetomo, H. W., and Budiyono (2020). Work motivation and compensation toward work stress and employee  performance: https://doi.org/10.5373/JARDCS/V12SP1/20201123
  24. Park, J. H., Oh, E., & Choi, M. (2019). Recognition as a Motivational Strategy Improves Employee Engagement and Performance in Nurses: A Pilot Study. International Journal of Environmental Research and Public Health, 16(1), 119.
  25. Quero, R. A. (2017). Organization and Management. Makati City: Diwa Learning System Inc.
  26. Shkoler, O. and Kimura, T. (2020). How Does Work Motivation Impact Employees’ Investment at Work and Their Job Engagement? A Moderated-Moderation Perspective Through an International Lens. Frontiers in Psychology. https://www.frontiersin.org/articles/10.3389/fpsyg.2020.00038/full
  27. Sun, L., Mao, Z., And Zhou, J. (2022). The Effect Of Employees ’ Marital Satisfaction On Job Performance : Based On The Perspective  Of  Conservation  Of  Resource  Theory.University Of Chinese Academy Of Sciences P. R. China. Https://Aircconline.Com/Csit/Papers/Vol12/Csit120803.Pdf
  28. Rahman, Md. Habibur and Fatema, Mst. Rinu and Ali, Md. Hazrat (2019) Impact of Motivation and Job Satisfaction on Employee’s Performance: An Empirical Study. Asian Journal of Economics, Business and Accounting, 10 (4). pp. 1-10. ISSN 2456-639X
  29. Uka, A. and Prendi, A. (2021). Motivation as an indicator of performance and productivity from the perspective of employees. Researchgate. https://www.researchgate.net/publication/355149610_Motivation_as_an_indicator_of_performance_and_productivity_from_the_perspective_of_employees
  30. Vera, María &Lorente, Laura & Martínez, Isabel &Chambel, Maria. (2015). The Role of Co-worker and Supervisor Support in the Relationship Between Job Autonomy and Work Engagement Among Portuguese Nurses: A Multilevel Study. Social Indicators Research. 126. 10.1007/s11205-015- 0931-8.
  31. Yunus, A. B. M., Islam, M. F., Akter, T., & Ahsan, M. T. (2019). Determinants of Satisfaction and Motivation of Nurses: A Cross-sectional Study from Two Public Sector Hospitals in Bangladesh. Mymensingh Medical Journal, 28(3), 491-500.
  32. Zikrillah, Nasir, &Sulaiman. (2020). Effect of Work Motivation and Supervision on Employee’s Performance: The Role of Education Level as Moderating Variable (Case Study on University of Muhammadiyah in Aceh). International Journal of Academic Research in Business and Social Sciences. 10(9), 572-588.