Self-Reported Perception of Quality of Care Among Dermatology Patients Using Telemedicine in a Private Dermatology Center

Grace  V. Villanueva,; Edward Ashley  T. Arcilla,; Jenahmae Marie  U. Lucas,; Jericka  D. Fuentes,; Jermaine Anne  D. Quecoy,; John Mereul  B. Tecson,; Joseph Ian  Rivamonte,; Luis Anton  A. Cabrera,; Micah Ferenz  T. Narag,; Minette Andrea  Q. Aldana,; Shaina  L. Dias,

Self-Reported Perception of Quality of Care Among Dermatology Patients Using Telemedicine in a Private Dermatology Center

Discipline: medicine (non-specific)

Abstract:

Background: Telemedicine provides medical care at a distance using telecommunications technology which is an emerging practice in the Philippines. Limited studies are available on how these are used in the Philippine setting. The World Health Organization defined it as “the delivery of health care services, where distance is a critical factor, by all health care professionals using information and communication technologies for the exchange of valid information for diagnosis, treatment, and prevention of disease and injuries, research and evaluation, and for the continuing education of health care providers, all in the interests of advancing the health of individuals and their communities.”1 Objective: The study aims to evaluate socioeconomic and infrastructural factors that could affect the telemedicine program of the Skin and Cancer Foundation Inc. (SCFI) and analyze which of these are important for service delivery. Results can be used to understand what aspects should be focused on in implementing telemedicine programs and to help future researchers and developers develop a telemedicine program specific and accessible to Filipinos. Methods: a.) Study Design: This is a descriptive cross-sectional study aimed to evaluate socioeconomic factors, infrastructural factors, and patients' perceptions, and their effect on patient satisfaction. b.) Setting: Skin and Cancer Foundation, Inc. Dermatology Department c.) Participant: 78 patients who are 18-60 years old who experience

References:

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