Workplace Assessment of Security Guards in Selected Establishments in Manila

Maureen  L. Bautista,; Rodel  G. Esmilla,

Workplace Assessment of Security Guards in Selected Establishments in Manila

Discipline: human resource management

Abstract:

This study assessed the workplace conditions of security guards in selected establishments in Manila, focusing on their demographic profile as well as organizational, individual, and work environment factors. A descriptive research method was used in this study. A self-designed survey was administered to security guards who voluntar-ily participated and were assigned to transportation establish-ments, university, and mall. The findings indicated that organizational, individual, and work environment factors had a direct impact on the well-being and per-formance of security guards. Additionally, sex and organizational factors influenced job roles, while educational attainment, organiza-tional factors, and the work environment affected job designation and career advancement. Moreover, years of experience and organ-izational factors were associated with employee performance, loy-alty, commitment, and motivation, which ultimately had a signifi-cant impact on the company. Thus, the study generally recommends the continuous conduct of employee orientation to encourage engagement and performance in line with the company's context, conduct training development to enhance capabilities in performing roles and advancing careers, and the formulation of policies and programs to address the negative ef-fects of the demanding roles of security guards on their well-being.

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