The Mediating Effect of Organizational Embeddedness on the Relationship between Job Satisfaction and Turnover Intention of Library Personnel

Garry  L. Bastida,; Pearl Joy  P. Villanueva,

The Mediating Effect of Organizational Embeddedness on the Relationship between Job Satisfaction and Turnover Intention of Library Personnel

Pearl Joy P. Villanueva | Garry L. Bastida

Discipline: liberal arts (non-specific)

Abstract:

High turnover rates among library personnel challenge institutional stability, yet research on mitigating factors remains limited. This study examines the mediating role of organizational embeddedness in the relationship between job satisfaction and turnover intention among library personnel. Using a nonexperimental quantitative design, data were collected from 303 respondents through standardized surveys, and statistical analyses, including correlation and mediation tests, were conducted. Results showed that job satisfaction (mean = 3.53) and organizational embeddedness (mean = 3.60) were high, while turnover intention was moderate (mean = 2.73). Job satisfaction was negatively correlated with turnover intention (r = -0.297, p < 0.001) and positively correlated with organizational embeddedness (r = 0.573, p < 0.001), while organizational embeddedness was negatively correlated with turnover intention (r = -0.476, p < 0.001). Mediation analysis confirmed that organizational embeddedness partially mediated the relationship between job satisfaction and turnover intention. These findings highlight the need for strategies that enhance job satisfaction and organizational embeddedness to reduce turnover intention, emphasizing the importance of improving work environments, career development, and institutional support to retain skilled library personnel, ultimately contributing to workforce stability and aligning with the United Nations’ Sustainable Development Goal 8 on decent work and economic growth.

References:

Alig, P. (2023). Employee satisfaction: What it means and how to improve it. Zendesk. Retrieved from https://tinyurl.com/mudcj558
Bishop, C. (2019). The impact of high staff turnover on company culture. HRD Connect. Retrieved from https://tinyurl.com/kjm7ru4j
Cabrera, E., Smith, J., & Ellis, R. (2022). The role of job satisfaction and organizational embeddedness in academic library retention: A study of librarians in higher education. Journal of Academic Librarianship, 48(3), 102025. https://doi.org/10.1016/j.acalib.2022.102025
Fuchs, R. M. (2021). Links, fit or sacrifice: Job embeddedness and intention to quit among Generation Y. European Journal of Management and Business Economics, 31(2), 160–175. https://doi.org/10.1108/ejmbe-05-2021-0156
Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5), 1332–1356. https://doi.org/10.1037/0021-9010.92.5.1332
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160
Kappel, M. (2022). 5 ways to reduce employee turnover. Forbes. Retrieved from https://tinyurl.com/yk2bw9t8
Lee, T. J. (2017). Relationship between intrinsic job satisfaction, extrinsic job satisfaction, and turnover intentions among internal auditors (Doctoral dissertation). Walden University. https://www.proquest.com/docview/1867051972
London Premier Center. (2024). Job satisfaction: Impact on employees’ performance. Retrieved from https://tinyurl.com/45x7ut79
Lucas, S. (2024). Job characteristics model: A practical guide. AIHR. Retrieved from https://www.aihr.com/blog/job-characteristics-model/
Mah, S., Huang, C., & Yun, S. (2024). Overqualified employees’ actual turnover: The role of growth dissatisfaction and the contextual effects of age and pay. Journal of Business and Psychology. 40(2), 419–437. https://doi.org/10.1007/s10869-024-09959-2
McBurney, D. H., & White, T. L. (2009). Research methods (8^th ed.). Wadsworth Cengage Learning.
Mohan, A. (2021). Ten effective strategies to reduce employee turnover. Saviom Blog. https://tinyurl.com/4stcead3
Osowski, C. D. (2018). Relationship between job embeddedness and turnover intention of high school math teachers (Doctoral dissertation). Walden University. https://tinyurl.com/3szzcz5s
Peltokorpi, V., & Allen, D. G. (2023). Job embeddedness and voluntary turnover in the face of job insecurity. Journal of Organizational Behavior, 45(3), 416-433. https://doi.org/10.1002/job.2728
Province of South Cotabato. (2021). The province of South Cotabato. South Cotabato Government. Retrieved from https://southcotabato.gov.ph/the-province/
Reukauf, J. (2018). The correlation between job satisfaction and turnover intention in small business (Doctoral dissertation). Walden University. https://tinyurl.com/syufwfvz
Saufi, R. A., Aidara, S., Che Nawi, N. B., Permarupan, P. Y., Zainol, N. R. B., & Kakar, A. S. (2023). Turnover intention and its antecedents: The mediating role of work–life balance and the moderating role of job opportunity. Frontiers in Psychology, 14, 1137945. https://doi.org/10.3389/fpsyg.2023.1137945
Shah, I. A., Csordas, T., Akram, U., Yadav, A., & Rasool, H. (2020). Multifaceted role of job embeddedness within organizations: Development of a sustainable approach to reducing turnover intention. SAGE Open, 10(2), 215824402093487. https://doi.org/10.1177/2158244020934876
Smith, M., & Ellis, R. (2021). Understanding the relationship between job satisfaction and organizational embeddedness in library personnel. Journal of Library Administration, 61(5), 552–566. https://doi.org/10.1080/01930826.2021.1948174
Yoon, D., Han, C. S., Lee, S., Cho, J., Sung, M., & Han, S. J. (2022). The critical role of job embeddedness: The impact of psychological empowerment and learning orientation on organizational commitment. Frontiers in Psychology, 13, 1014186. https://doi.org/10.3389/fpsyg.2022.1014186
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of employees’ workplace environment on employees’ performance: A multi-mediation model. Frontiers in Public Health, 10, 890400. https://doi.org/10.3389/fpubh.2022.890400