Home⇛bukal The Official Research Journal of LCBA Master of Arts in Education Academic Year 2024-2025⇛vol. 1 no. 1 (2024)

Conflict Management Strategies Among School Heads and Organizational Performance of Private Schools in CALAMBA City

Lea Vanessa Pacardo

Discipline: Education

 

Abstract:

: One of the indicators for the organization to function well is how it manages the conflict within the organization and the strategy it practices supervising it. Conflict management seeks to resolve the disagreement or conflict with positive outcomes that satisfy all individuals involved or are beneficial to the group. The objective of this research was to determine the level of implementation of conflict management strategies among school heads and its relationship to the organizational performance of private schools in Calamba City. This study used quantitative research with a descriptive correlational approach. It was conducted in Calamba City and respondents were from different private schools. The data collected were tallied, analyzed, and interpreted. Moreover, statistics experts were consulted for the treatment of the gathered information. Four-point Likert scale, a simple mean, t-test for independent samples, and Pearson r were used for this study. Results revealed that the level of implementation of conflict management strategies among school heads in terms of accommodating, dominating, compromising, and collaborating were all Fully Implemented (3.44, 3.32, 3.41, 3.45). The level of organizational performance of private schools was Strongly Agree (3.48, 3.45, 3.46) based on the assessment of school heads and teachers in terms of efficiency, productivity, and effectivity. There was no significant difference between the assessment of the school heads and teachers as to the level of implementation of conflict management strategies among school heads (p-values of 3.44, 3.32, 3.41, 3.45) There was a significant relationship (p-value 0.000) between the level of implementation of conflict management strategies among school heads and the organizational performance level of private schools which meant that the higher the conflict management, the better the organizational performance level. Moreover, this study proposed a program that can be widely used in continuing their practices in resolving conflicts.



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