Implementing a Web-Based Citizen Data Management System to Foster Innovation and Sustainable Urban Governance
Candra Mecca Sufyana | Akbar Romadona Maulana | Reyhan Assisrazi Sabian
Discipline: Information Technology
Abstract:
Urban populations are growing increasingly complex, requiring
innovative solutions for effective citizen data management and sustainable
governance. This study focuses on developing a web-based system to
streamline data collection, storage, and analysis, enabling real-time access
to accurate information for better decision-making and resource allocation.
The system features data visualization, integration with urban services, and
strong security measures to ensure privacy and accessibility. A pilot
implementation in a medium-sized city improved service delivery, citizen
engagement, and urban planning. It also supports sustainable goals by
promoting transparency, accountability, and efficient resource use. This
study aims to improve the efficiency and accuracy of Dasawisma data
collection in Batununggal District by developing a website-based system
using the Rapid Application Development (RAD) method. The traditional
manual process, which is often time-consuming, error-prone, and inefficient
in data storage and retrieval, has been a significant challenge. The proposed
website incorporates features for real-time data entry, validation, and
management, seamlessly integrated with PhpMyAdmin and MySQL to
ensure reliable data handling. By employing an iterative development
process with user feedback, the system effectively addresses user
requirements while reducing the risk of data entry errors. The findings reveal
that this digital approach not only streamlines administrative tasks but also
enhances the technological proficiency of PKK members, thereby fostering
the sustainability and success of the Dasawisma program.
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