Teaching Oral Communication Using Blended Learning in the Next Normal: Strategies, Challenges, Coping Mechanisms
Ma. Isabel F. Fortuno
Discipline: Education
Abstract:
Due to coronavirus disease (COVID-19), schools shifted to blended learning in 2020.
Consequently, in the school year 2022-2023, the division of Makati conducted an online English Assessment
at the six senior high public schools in Makati; the results showed a low literacy level among students.
Thus, this study investigated seven participants lived experiences in teaching the components of
communicative competence: strategic and discourse, in the subject of Oral Communication, using blended
learning in the new normal. The researcher used phenomenology to explore the teaching strategies,
challenges, and coping mechanisms. Data was collected using triangulation, which involved seven
participants, three key informants, and three encoders. Responses were analyzed using thematic analysis.
The study revealed that the strategies utilized in teaching discourse competence in online classes were
teaching discourse markers, facilitation of speaking activities, feedback elicitation, and utilizing online
platforms. Guided speaking activities, teaching discourse markers, and feedback elicitation were used in
face-to-face classes. Meanwhile, teaching communication strategies, facilitating authentic activities, and
utilizing multimedia platforms were used to teach strategic competence online. Moreover, teaching
communication strategies, facilitating authentic speaking activities, and using multimedia tools were
utilized face-to-face. The online challenges were the limitation of non-verbal cues, learners' lack of
motivation, intermittent internet connection, limitation of authentic speaking tasks, and lack of immediate
feedback. Consequently, in face-to-face interaction, low English proficiency, low self-esteem, lack of
motivation, and behavior were noted. To address these, the online coping mechanisms used were online
and multimedia platforms, facilitating authentic speaking activities, applying learnings from webinars,
motivating the students, eliciting feedback, and teaching communicative strategies. In addition, in face-toface classes, collaborative guided speaking practices, utilization of online platforms, encouraging the
students to speak in English, facilitation of authentic speaking activities, and classroom discipline were
used.
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