An Empirical Study on Internal and External Resources and the Performance of MSMEs in Misamis Oriental
Albert A. Alonzo | Estela S. Ganas
Discipline: business and management (non-specific)
Abstract:
Empirical investigations in Misamis Oriental are pretty limited in understanding the resources
and performance of MSMEs. This study examined the internal resources—such as physical capital,
financial resources, human capital, brand reputation, and organizational culture—as well as external
resources, including relationships with suppliers, partners, and regulatory bodies, and the financial and
non-financial performance of MSMEs. The study used a quantitative research design with a descriptive
approach. It was conducted in the municipalities of Manticao, Lugait, and Naawan, located in the second
legislative district of Misamis Oriental. The survey was carried out with 266 registered MSME owners or
managers. Data was collected using a structured questionnaire administered directly through face-to-face
interaction. Results indicate extensive utilization of physical capital and financial resources, resulting in
operational efficiency and economic stability. The significant use of physical capital, financial resources,
and brand reputation among MSMEs supports the Resource-Based Theory’s assertion that internal
resources are essential for achieving superior performance. However, human capital was substantially
underutilized, particularly in areas such as employee training, recruitment, and career development. The
organizational culture also appeared to be in its early stages, with a limited emphasis on communication,
employee engagement, and collaboration. On the other hand, external resources were notably
underutilized. While some engagement was observed in supplier relationships, there was minimal
involvement in broader strategic partnerships or regulatory interactions. This contrasts with the core
premise of Resource Dependence Theory, which asserts that organizations rely on external entities for vital
resources and that these dependencies significantly influence strategic decisions and operational behavior.
The findings underscore the need to optimize internal resource utilization and strengthen external linkages.
Additionally, government support must be relevant and accessible to bolster the performance of MSMEs
effectively.
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