HomeInternational Journal of Multidisciplinary: Applied Business and Education Researchvol. 6 no. 6 (2025)

Disaster Preparedness among Selected Beach Resorts in San Juan Batangas

Kristian C. Lacerna | Wilfredo D. Dalugdog

Discipline: Education

 

Abstract:

This study was conducted to assess disaster preparedness among se-lected beach resorts in San Juan, Batangas. A survey questionnaire was randomly distributed to 370 employees from the 10 most visited re-sorts in the area, and the collected data were analyzed using appropri-ate statistical tools. The results indicate that employees are consist-ently prepared across all aspects of disaster management, including prevention, response, recovery, and mitigation. A significant difference in disaster mitigation efforts was observed, suggesting that age influ-ences how mitigation measures are understood and prioritized. The findings highlight a comprehensive preparedness approach among the resorts, emphasizing proactive prevention, efficient response proto-cols, effective recovery strategies, and robust mitigation efforts. This approach reflects a strong commitment to ensuring safety, resilience, and continuity of operations in the face of potential disasters. Despite the overall high level of preparedness, the study identified key areas for improvement, such as stockpile procurement, evacuation planning, psychosocial interventions, and structural resilience. Recommenda-tions include conducting thorough assessments of essential supplies, developing detailed procurement plans, updating evacuation proce-dures to address a range of hazard scenarios, and training staff in providing psychosocial support. Structural upgrades and the establish-ment of mental health programs are also recommended.



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