HomeInternational Journal of Multidisciplinary: Applied Business and Education Researchvol. 6 no. 8 (2025)

Behavioral Economics Behind Digital Banking Adoption and Retention in the Philippines

Brix Refil Arriola

Discipline: Economics

 



References:

  1. Alcain, J. B. et al. (2024). Perceived adoption be-havior  of  Filipinos  to  the  utilization  of online   banking   and   e-wallet   payment transactions.  Proceedings  of  the  5th  Afri-can  International  Conference  on  Indus-trial Engineering and Operations Manage-ment, 1349–1361. https://doi.org/10.46254/AF05.20240266
  2. Ayele,  D.  G.  (2021).  Applications  of  normality test in statistical analysis. Open Journal of Statistics, 11(1), 1–17. https://doi.org/10.4236/ojs.2021.111001
  3. Ballo, J. B., et al. (2024). Assessing digital bank preferences in the Philippines: An applica-tion  of  analytic  hierarchy  process.  Proce-dia  Computer  Science,  234,  1553–1560. https://doi.org/10.1016/j.procs.2024.03.157
  4. Bangko Sentral ng Pilipinas. (2024a, August 8). BSP Lifts Moratorium on Establishment of Digital Banks. https://www.bsp.gov.ph/SitePages/Me-diaAndResearch/Medi-aDisp.aspx?ItemId=7205
  5. Bangko  Sentral  ng  Pilipinas.  (2024b,  Septem-ber 28). Monetary Board Approves Guide-lines for Digital Banks. https://www.bsp.gov.ph/SitePages/Me-diaAndResearch/Medi-aDisp.aspx?ItemId=6459
  6. Cigaral,  I.  (2024,  March  08).  BSP:  Only  two  of six PH digital banks are profitable. Philip-pine Star. https://business.in-quirer.net/449038/bsp-only-2-of-6-ph-digital-banks-are-profitable
  7. Davis,  F.  D.  (1989).  Perceived  usefulness,  Per-ceived Ease of use, and User Acceptance of Information  Technology.  Journal  of  Risk and Uncertainty, 18(3), 321–325. https://doi.org/10.1023/a:1011156710779
  8. Kahneman,  D.,  &  Tversky,  A.  (1979).  Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291. https://doi.org/10.2307/1914185
  9. Kim, J. (2023). Data distribution: Normal or ab-normal?  Journal  of  Korean  Medical  Sci-ence, 39, e35. https://doi.org/10.3346/jkms.2024.39.e35
  10. Lim,  W.  M.  (2023).  What  is  quantitative  re-search? An overview and guidelines. Jour-nal  of  Pacific  Rim  Psychology,  17,  1–13. https://doi.org/10.1177/14413582241264622
  11. Orencia,  A.  J.  (2023,  September   17).  Digital Banking Revolution in the Philippines and its  Drivers,  Impacts,  and  Challenges:  A Multifaceted  Analysis.  Social  Science  Re-search  Network;  International  Journal  of Open-Access, Interdisciplinary & New Ed-ucationalDiscoveries  of  ETCOR  Educa-tional Research Center. https://pa-pers.ssrn.com/sol3/papers.cfm?ab-stract_id=4574364
  12. Pierce,  J.  L.,  Kostova,  T.,  &  Dirks,  K.  T.  (2001). Toward a Theory of Psychological Owner-ship  in  Organizations.  The  Academy  of Management Review, 26(2), 298. doi:10.2307/259124
  13. Quimba,  F.  M.,  Barral,  M.  A.,  &  Carlos,  J.  C. (2021). Analysis of the FinTech landscape in the Philippines. In Econstor. Philippine Institute for Development Studies (PIDS). https://www.econstor.eu/bit-stream/10419/256864/1/pidsdps2129.pdf
  14. Salvador, P., & Valenzuela, I. B. (2021). Percep-tion of Filipino consumers towards usage of  all-digital  banking.  Journal  of  Global Business, 10(1), 1–25. https://static1.squarespace.com/static/5b85162bcc8fedc767ff5676/t/61c030fe5878c859e1559621/1639985409582/JGB+1525.pdf
  15. Tversky, A.,  & Kahneman, D. (1981).  The fram-ing  of  decisions  and  the  psychology  of choice.    Science,    211(4481),    453–458. https://doi.org/10.1126/sci-ence.7455683
  16. Tversky,  A.,  &  Kahneman,  D.  (1992).  Advances in  prospect  theory:  Cumulative  represen-tation  of  uncertainty.  Journal  of  Risk  and Uncertainty, 5, 297–323. https://doi.org/10.1007/BF00122574