Home-based Telework in Physical, Social, Psychological Contexts, and Well-being of Filipino Online Freelancers
Nova Xelina Guerrero | Gloria M. Cunanan
Discipline: others in psychology
Abstract:
Home-based telework may appear appealing, but inadequate awareness of its health implications can introduce potential risks. This research investigated how the physical, social, and psychological contexts of home-based telework influence the well-being of Filipino online freelancers. The physical context is divided into ergonomics and health conditions, the social context into social interaction and team dynamics, and the psychological context into stress and job insecurity. Employing descriptive-correlational and causal research methodologies, the study surveyed a randomly selected 107 participants, utilizing an adapted 5-point Likert scale questionnaire. Results indicated that participants rated ergonomics as high and health conditions as moderately high in the physical context. Social interaction and team dynamics were also rated as high in the social context. Regarding the psychological context, stress and job insecurity were rated as moderately high. Overall, participants reported a high level of well-being. The study found significant relationships between the physical, social, and psychological contexts of home-based telework and well-being, with social interaction having the most significant impact. Further research on long-term teleworkers could provide deeper insights into these impacts. These findings suggest that improving telework conditions can enhance work and personal life satisfaction and mitigate potential health risks through implementation of ergonomics programs to optimize workstation setup for comfort and productivity, regular physical activity, expanding social circles beyond existing network, strengthening social support within teams, establishing clear boundaries between work and personal life to reduce stress, and creating government policies that bring online clients and freelancers into agreements that safeguard the rights of both parties to foster a secure and equitable working environment.
References:
- Adamovic, M. (2022). How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework. International Journal of Information Management, 62, 102437. https://doi.org/10.1016/j.ijinfomgt.2021.102437
- Adekiya, A. (2015). Perceived job insecurity: Its individual, organisational and societal effects. European Scientific Journal.
- Anindita, R., & Korompis, V. N. (2022). TELEWORK, WELL-BEING, STRESS, AND PRODUCTIVITY DURING COVID-19 PANDEMIC: DOES WOMEN'S RESILIENCE MATTER? Jurnal Aplikasi Manajemen, 20(3), 500-513. http://dx.doi.org/10.21776/ub.jam.2022.020.03.04
- Baker, R., Coenen, P., Howie, E., Williamson, A., & Straker, L. (2018). The short term musculoskeletal and cognitive effects of prolonged sitting during office computer work. International journal of environmental research and public health, 15(8), 1678. https://doi.org/10.3390/ijerph15081678
- Barone Gibbs, B., Kline, C. E., Huber, K. A., Paley, J. L., & Perera, S. J. O. M. (2021). Covid-19 shelter-at-home and work, lifestyle and well-being in desk workers. Occupational Medicine, 71(2), 86-94. https://doi.org/10.1093/occmed/kqab011
- Bentley, T. A., Teo, S. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016). The role of organisational support in teleworker wellbeing: A socio-technical systems approach. Applied ergonomics, 52, 207-215. https://doi.org/10.1016/j.apergo.2015.07.019
- Bevans, R. (2023). Multiple Linear Regression | A Quick Guide (Examples). Scribbr. Retrieved from: https://www.scribbr.com/statistics/multiple-linear-regression/
- Bhat, A. (2023). Descriptive Correlational: Descriptive vs Correlational Research. Question Pro. Retrieved from: https://www.questionpro.com/blog/descriptive-research-vs-correlational-research/
- Bogaerts, S., Van Woerkom, M., Erbaş, Y., De Caluwé, E., Garofalo, C., Frowijn, I., ... & Janković, M. (2021). Associations between resilience, psychological well-being, work-related stress and Covid-19 fear in forensic healthcare workers using a network analysis. Frontiers in Psychiatry, 12, 678895. https://doi.org/10.3389/fpsyt.2021.678895
- Boulet, M., & Parent-Lamarche, A. (2022). Paradoxical Effects of Teleworking on Workers’ Well-Being in the COVID-19 Context: A Comparison Between Different Public Administrations and the Private Sector. Public Personnel Management, 51(4), 430-457. https://doi.org/10.1177/00910260221102943
- Bouziri, H., Smith, D. R., Descatha, A., Dab, W., & Jean, K. (2020). Working from home in the time of COVID-19: how to best preserve occupational health?. Occupational and environmental medicine, 77(7), 509-510. https://doi.org/10.1136/oemed-2020-106599
- Buomprisco, G., Ricci, S., Perri, R., & De Sio, S. (2021). Health and telework: New challenges after COVID-19 pandemic. European Journal of Environment and Public Health, 5(2), em0073. https://doi.org/10.21601/ejeph/9705
- Catană, Ş. A., Toma, S. G., Imbrişcă, C., & Burcea, M. (2022). Teleworking impact on wellbeing and productivity: A cluster analysis of the Romanian graduate employees. Frontiers in psychology, 13, 856196. https://doi.org/10.3389/fpsyg.2022.856196
- Collins, A. M., Hislop, D., & Cartwright, S. (2016). Social support in the workplace between teleworkers, office‐based colleagues and supervisors. New Technology, Work and Employment, 31(2), 161-175. https://doi.org/10.1111/ntwe.12065
- Curzi, Y., Pistoresi, B., Poma, E., & Tasselli, C. (2021). The home-based teleworking: the implication on workers’ wellbeing and the gender impact. Revista de Economía Crítica, (31), 80-102. Recovered from: https://www.revistaeconomiacritica.org/index.php/rec/article/view/444
- Darvishmotevali, M., & Ali, F. (2020). Job insecurity, subjective well-being and job performance: The moderating role of psychological capital. International Journal of Hospitality Management, 87, 102462. https://doi.org/10.1016/j.ijhm.2020.102462
- De Macêdo, T. A. M., Cabral, E. L. D. S., Silva Castro, W. R., de Souza Junior, C. C., da Costa Junior, J. F., Pedrosa, F. M., ... & Másculo, F. S. (2020). Ergonomics and telework: A systematic review. Work, 66(4), 777-788. DOI: 10.3233/WOR-203224
- De Sio, S., Cedrone, F., Nieto, H. A., Lapteva, E., Perri, R., Greco, E., ... & Buomprisco, G. (2021). Telework and its effects on mental health during the COVID-19 lockdown. European Review for Medical & Pharmacological Sciences, 25(10). https://iris.uniroma1.it/handle/11573/1558866
- De Witte, H., Vander Elst, T., & De Cuyper, N. (2015). Job insecurity, health and well-being. Sustainable working lives: Managing work transitions and health throughout the life course, 109-128. https://doi.org/10.1007/978-94-017-9798-6_7
- De Witte, H. (2005). Job insecurity: Review of the international literature on definitions, prevalence, antecedents and consequences. SA journal of Industrial Psychology, 31(4), 1-6. https://journals.co.za/doi/abs/10.10520/EJC89073
- Denzer, M., & Grunau, P. (2023). The impacts of working from home on individual health and well-being. The European Journal of Health Economics, 1-20. https://doi.org/10.1007/s10198-023-01620-8
- Erro-Garcés, A., Urien, B., Čyras, G., & Janušauskienė, V. M. (2022). Telework in baltic countries during the pandemic: effects on wellbeing, job satisfaction, and work-life balance. Sustainability, 14(10), 5778. https://doi.org/10.3390/su14105778
- Faez, E., Zakerian, S. A., Azam, K., Hancock, K., & Rosecrance, J. (2021). An assessment of ergonomics climate and its association with self-reported pain, organizational performance and employee well-being. International Journal of Environmental Research and Public Health, 18(5), 2610. https://doi.org/10.3390/ijerph18052610
- Fontecilla Galleguillos, M. R. (2022). Evidence-based strategies and interventions to promote the health of workers teleworking from home: Scoping review (Doctoral dissertation, Universidad del Desarrollo. Facultad de Medicina). http://hdl.handle.net/11447/6645
- Gueguen, G., & Senik, C. (2023). Adopting telework: The causal impact of working from home on subjective well‐being. British Journal of Industrial Relations, 61(4), 832-868. https://doi.org/10.1111/bjir.12761
- Hargrave, M. (2023). Standard Deviation Formula and Uses vs. Variance. Investopedia. Retrieved from: https://www.investopedia.com/terms/s/standarddeviation.asp
- Heiden, M., Widar, L., Wiitavaara, B., & Boman, E. (2021). Telework in academia: associations with health and well-being among staff. Higher Education, 81, 707-722. https://doi.org/10.1007/s10734-020-00569-4
- Hoffmeister, K., Gibbons, A., Schwatka, N., & Rosecrance, J. (2015). Ergonomics Climate Assessment: A measure of operational performance and employee well-being. Applied Ergonomics, 50, 160-169. https://doi.org/10.1016/j.apergo.2015.03.011
- Horton, M. (2024). Simple Random Sampling Definition, Advantages and Disadvantage. Investopedia. Retrieved from: https://www.investopedia.com/ask/answers/042815/what-are-disadvantages-using-simple-random-sample-approximate-larger-population.asp
- Hoshi, R., Kikuchi, H., Machida, M., Nakanishi, Y., & Inoue, S. (2023). Impact of shifting from office work to telework on workers’ physical health: a longitudinal study. Journal of Occupational and Environmental Medicine, 10-1097. DOI: 10.1097/JOM.0000000000003058
- King-Dejardin, A. M. (2021). Homeworking in the Philippines: Bad job? Good job? (No. 25). ILO Working Paper. https://hdl.handle.net/10419/263091
- Kröner, F., & Müller, A. (2023). Development of well-being after moving to telework: A longitudinal latent class analysis. Frontiers in Psychology, 14, 1098336. https://doi.org/10.3389/fpsyg.2023.1098336
- Larrea-Araujo, C., Ayala-Granja, J., Vinueza-Cabezas, A., & Acosta-Vargas, P. (2021). Ergonomic risk factors of teleworking in ecuador during the COVID-19 pandemic: a cross-sectional study. International Journal of Environmental research and public health, 18(10), 5063. https://doi.org/10.3390/ijerph18105063
- Layous, K., & Nelson-Coffey, S. K. (2021). The effect of perceived social support on personal resources following minor adversity: An experimental investigation of belonging affirmation. Personality and Social Psychology Bulletin, 47(7), 1152-1168. https://doi.org/10.1177/0146167220961270
- Lengen, J. C., Kordsmeyer, A. C., Rohwer, E., Harth, V., & Mache, S. (2021). Social isolation among teleworkers in the context of the COVID-19 pandemic: indications for organising telework with respect to social needs. Zentralblatt für Arbeitsmedizin, Arbeitsschutz und Ergonomie, 71, 63-68. https://doi.org/10.1007/s40664-020-00410-w
- Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology, 22 140, 55. https://psycnet.apa.org/record/1933-01885-001
- Lu, Z., & Zhuang, W. (2023). Can teleworking improve workers’ job satisfaction? Exploring the roles of gender and emotional well-being. Applied Research in Quality of Life, 1-19. https://doi.org/10.1007/s11482-023-10145-4
- Lunde, L. K., Fløvik, L., Christensen, J. O., Johannessen, H. A., Finne, L. B., Jørgensen, I. L., ... & Vleeshouwers, J. (2022). The relationship between telework from home and employee health: a systematic review. BMC public health, 22(1), 47. https://doi.org/10.1186/s12889-021-12481-2
- Masilionytė, G. (2021). Quality of life and work-life balance in the cotext of teleworking: theoretical application of the problem. Contemporary Research on Organization Management and Administration (CROMA journal). Vilnius: Akademinė vadybos ir administravimo asociacija (AVADA), 2021, vol. 9, no. 1. https://cris.mruni.eu/cris/handle/007/17466
- McAllister, M. J., Costigan, P. A., Davies, J. P., & Diesbourg, T. L. (2022). The effect of training and workstation adjustability on teleworker discomfort during the COVID-19 pandemic. Applied Ergonomics, 102, 103749. https://doi.org/10.1016/j.apergo.2022.103749
- Miksza, P., Shaw, J., et al. (2023). Quantitative Descriptive and Correlational Research', Music Education Research: An Introduction. New York, online edition, Oxford Academic.
- Mohammad, N. I., Abo-Elkheir, O. I., Masoud, R. A., Ibrahim, N. A., & Mohammed, H. H. (2018). Toxicological effects of generated radiations on the eye among computer users. The Egyptian Journal of Hospital Medicine, 61(1), 631-642. DOI: 10.12816/0018766
- Mutambudzi, M., Javed, Z., Kaul, S., Prochaska, J., & Peek, M. K. (2017). Effects of work–family conflict and job insecurity on psychological distress. Occupational Medicine, 67(8), 637-640. https://doi.org/10.1093/occmed/kqx067
- Ngamaba, K. H., Panagioti, M., & Armitage, C. J. (2017). How strongly related are health status and subjective well-being? Systematic review and meta-analysis. The European Journal of Public Health, 27(5), 879-885. https://doi.org/10.1093/eurpub/ckx081
- Nica, E., Manole, C., & Briscariu, R. (2016). The detrimental consequences of perceived job insecurity on health and psychological well-being. Psychosociological Issues in Human Resource Management, 4(1), 175. https://www.ceeol.com/search/article-detail?id=417240
- Niu, Q., Nagata, T., Fukutani, N., Tezuka, M., Shimoura, K., Nagai-Tanima, M., & Aoyama, T. (2021). Health effects of immediate telework introduction during the COVID-19 era in Japan: A cross-sectional study. PloS one, 16(10), e0256530. https://doi.org/10.1371/journal.pone.0256530
- Oakman, J., Kinsman, N., Stuckey, R., Graham, M., & Weale, V. (2020). A rapid review of mental and physical health effects of working at home: how do we optimise health? BMC public health, 20, 1-13. https://doi.org/10.1186/s12889-020-09875-z
- Pabilonia, S. W., & Vernon, V. (2022). Telework and time use. IZA Discussion Paper No. 14827
- Paggi, M. E., Jopp, D., & Hertzog, C. (2016). The importance of leisure activities in the relationship between physical health and well-being in a life span sample. Gerontology, 62(4), 450-458. https://doi.org/10.1159/000444415
- Parlangeli, O., Guidi, S., Marchigiani, E., Bracci, M., & Liston, P. M. (2020). Perceptions of work-related stress and ethical misconduct amongst non-tenured researchers in Italy. Science and Engineering Ethics, 26, 159-181. https://doi.org/10.1007/s11948-019-00091-6
- Priesack, A., & Alcock, J. (2015). Well-being and self-efficacy in a sample of undergraduate nurse students: A small survey study. Nurse Education Today, 35(5), e16-e20. https://doi.org/10.1016/j.nedt.2015.01.022
- Probst, T. M., Gailey, N. J., Jiang, L., & Bohle, S. L. (2017). Psychological capital: Buffering the longitudinal curvilinear effects of job insecurity on performance. Safety science, 100, 74-82. https://doi.org/10.1016/j.ssci.2017.02.002
- Pulido-Martos, M., Cortés-Denia, D., & Lopez-Zafra, E. (2021). Teleworking in times of COVID-19: Effects on the acquisition of personal resources. Frontiers in Psychology, 12, 685275. https://doi.org/10.3389/fpsyg.2021.685275
- Reznik, J., Hungerford, C., Kornhaber, R., & Cleary, M. (2022). Home-based work and ergonomics: physical and psychosocial considerations. Issues in mental health nursing, 43(10), 975-979. https://doi.org/10.1080/01612840.2021.1875276
- Richter, A., & Näswall, K. (2019). Job insecurity and trust: Uncovering a mechanism linking job insecurity to well-being. Work & Stress, 33(1), 22-40. https://doi.org/10.1080/02678373.2018.1461709
- Rouse, M. (2021). Statistical Mean. Technopedia. Retrieved from: https://www.techopedia.com/definition/26136/statistical-mean
- Russell, D. (1996). UCLA Loneliness Scale (Version 3): Reliability, validity, and factor structure. Journal of Personality Assessment, 66, 20-40. https://doi.org/10.1207/s15327752jpa6601_2
- Santos, R. S., & Pereira, S. D. S. (2023). For Telework, Please Dial 7—Qualitative Study on the Impacts of Telework on the Well-Being of Contact Center Employees during the COVID19 Pandemic in Portugal. Administrative Sciences, 13(9), 207. https://doi.org/10.3390/admsci13090207
- Shahwan, B. S. A., D’emeh, W. M., & Yacoub, M. I. (2022). Evaluation of computer workstations ergonomics and its relationship with reported musculoskeletal and visual symptoms among university employees in Jordan. International Journal of Occupational Medicine and Environmental Health, 35(2), 141. DOI: 10.13075/ijomeh.1896.01822
- Siregar, P. I. K., & Rachmawati, R. (2023). THE EFFECT OF TELEWORK AND SOCIAL ISOLATION ON JOB SATISFACTION MEDIATING JOB STRESS AND WORK-LIFE BALANCE IN INDONESIA. JRMSI-Jurnal Riset Manajemen Sains Indonesia, 14(01), 35-47. DOI: doi.org/10.21009/JRMSI.014.1.05
- Slavković, M., Sretenović, S., & Bugarčić, M. (2021). Remote working for sustainability of organization during the covid-19 pandemic: The mediator-moderator role of social support. Sustainability, 14(1), 70. https://doi.org/10.3390/su14010070
- Soriano, C. R., & Cabañes, J. V. (2019). Between “world class work” and “proletarianized labor”: Digital labor imaginaries in the global south. In The Routledge companion to media and class (pp. 213-226). Routledge.
- Soubelet-Fagoaga, I., Arnoso-Martinez, M., Elgorriaga-Astondoa, E., & Martínez-Moreno, E. (2022). Telework and face-to-face work during COVID-19 confinement: The predictive factors of work-related stress from a holistic point of view. International Journal of Environmental Research and Public Health, 19(7), 3837. https://doi.org/10.3390/ijerph19073837
- Stanton‚ J. M.‚ Balzer‚ W. K.‚ Smith‚ P. C.‚ Parra‚ L. F.‚ & Ironson‚ G. (2001). A general measure of work stress: The Stress in General scale. Educational and Psychological Measurement‚ 61‚ 866–888. https://doi.org/10.1177/00131640121971455
- Stefan, Bruno (2021): The effects of telework on employees’ health. International Conference of Management and Industrial Engineering – ICMIE, Vol. 10, No. Business Change and Digital Transformation in a World Moving Through Crisis (November 2021): pp. 526-538. https://mpra.ub.uni-muenchen.de/116069/
- Sun, J., Harris, K., & Vazire, S. (2020). Is well-being associated with the quantity and quality of social interactions? Journal of personality and social psychology, 119(6), 1478. https://psycnet.apa.org/doi/10.1037/pspp0000272
- Tahernejad, S., Choobineh, A., Razeghi, M., Abdoli-Eramaki, M., Parsaei, H., Daneshmandi, H., & Seif, M. (2022). Investigation of office workers’ sitting behaviors in an ergonomically adjusted workstation. International Journal of Occupational Safety and Ergonomics, 28(4), 2346-2354.
- Tavares, A. I. (2017). Telework and health effects review. International Journal of Healthcare, 3(2), 3036. https://doi.org/10.5430/ijh.v3n2p30
- Topp, C. W., Østergaard, S. D., Søndergaard, S., & Bech, P. (2015). The WHO-5 Well-Being Index: a systematic review of the literature. Psychotherapy and psychosomatics, 84(3), 167-176. https://doi.org/10.1159/000376585
- Tudy, R. A. (2021). From the corporate world to freelancing: The phenomenon of working from home in the Philippines. Community, Work & Family, 24(1), 77-92. https://doi.org/10.1080/13668803.2020.1809994
- Turci, A. M., Bevilaqua-Grossi, D., Pinheiro, C. F., Bragatto, M. M., & Chaves, T. C. (2015). The Brazilian Portuguese version of the revised Maastricht Upper Extremity Questionnaire (MUEQ-Br revised): translation, cross-cultural adaptation, reliability, and structural validation. BMC Musculoskeletal Disorders, 16(1), 1-12. https://doi.org/10.1186/s12891-015-0497-2
- Vayre, É., Morin-Messabel, C., Cros, F., Maillot, A. S., & Odin, N. (2022). Benefits and Risks of Teleworking from Home: The Teleworkers’ Point of View. Information, 13(11), 545. https://doi.org/10.3390/info13110545
- Veldhuis, T. (2021). The consequences of social isolation for teleworkers on their subjective well-being. Radboud University Nijmegen.
- Vieira dos Santos, J., Gonçalves, S. P., Silva, I. S., Veloso, A., Moura, R., & Brandão, C. (2022). Organizational and job resources on employees’ job insecurity during the first wave of COVID-19: The mediating effect of work engagement. Frontiers in Psychology, 12, 733050. https://doi.org/10.3389/fpsyg.2021.733050
- Villegas, F. (2023). Causal Research: What it is, Tips & Examples. Question Pro. Retrieved from: https://www.questionpro.com/blog/causal-research/
- Villena, D. D. (2020). The State of Non-traditional Work in the Philippines Thru 2019 Filipino Online Freelancers: Policies for Implementation.
- Wiersma, Y. (2019). What Does Security Mean to Freelancers and Which Factors Influence These Securities? Human Resource Studies. Tilburg University. https://arno.uvt.nl/show.cgi?fid=149074
- Wöhrmann, A. M., & Ebner, C. (2021). Understanding the bright side and the dark side of telework: An empirical analysis of working conditions and psychosomatic health complaints. New Technology, Work and Employment, 36(3), 348-370. https://doi.org/10.1111/ntwe.12208
- Wright, S. L., Burt, C. D., & Strongman, K. T. (2006). Loneliness in the workplace: Construct definition and scale development. University of Canterbury.
- Zalat, M., & Bolbol, S. (2022). Telework benefits and associated health problems during the long COVID-19 era. Work, 71(2), 371-378. DOI: 10.3233/WOR-210691