Personal and Professional Competencies and Job Satisfaction of the Librarians in the Selected Academic Libraries in Zamboanga City: Basis for Personal Enhancement and Continuing Professional Development
Salvador Pal
Discipline: Education
Abstract:
The study investigated the personal and professional competencies and job satisfaction of librarians in selected
academic libraries in Zamboanga City, with a view to providing a basis for personal enhancement and continuing
professional development. Specifically, it sought to answer the following question: What personal competencies have
professional librarians acquired, and to what extent have they acquired them in the areas of Communication, Customer
Service, Interpersonal, and Leadership? What are professional competencies acquired and possessed by professional
librarians, and to what extent have they acquired such competencies along the management areas of Information
Resources, Information Services, Information Tools and Technologies, and Information Organizations? What is the
level of job satisfaction of the librarians? Is there a significant relationship between personal and professional
competencies and job satisfaction? Based on the findings, what training and development program can be proposed
for personal enhancement and continuing professional development of the librarians? The study surveyed 20 licensed
librarians from five (5) academic libraries in Zamboanga City using a questionnaire checklist. Analysis of the findings
reveals that the professional librarian's respondent has very high personal competencies. In contrast, the extent of
professional competencies acquired and possessed by the professional librarian's respondent is high. Regarding job
satisfaction, the selected academic librarians reported being satisfied with their current jobs. There is no significant
difference in job satisfaction across schools, while there is a significant relationship between personal and professional
competencies and job satisfaction among professional librarians.
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