Cultivating Caring Workplaces: Mental Health Literacy, Organizational Culture, and Employee Performance in a Philippine State University
Brix A. Mirote
Discipline: health studies
Abstract:
This mixed-methods study examines the relationship between mental
health literacy, organizational culture, and employee performance in a higher
education institution, addressing the limited empirical evidence on workplace
mental health among university employees beyond student populations. Using
a convergent parallel design, quantitative data were collected from 137 teaching
and non-teaching employees through a structured survey measuring mental
health literacy (knowledge, attitudes, and help-seeking behaviors) and selfreported
employee performance. Qualitative data were gathered through semistructured
interviews with 10 purposively selected participants to explore how
mental health literacy is embedded in organizational culture. Quantitative
results indicated moderate to high levels of mental health literacy and generally
positive employee performance. Correlation and regression analyses showed
that all dimensions of mental health literacy were significantly associated with
employee performance, with help-seeking behavior emerging as the strongest
predictor. No significant differences were found across sex, age, or employment
classification, although attitudes toward mental health differed by years of
service. Qualitative findings revealed that mental health literacy shapes
organizational culture through openness, empathy, psychological safety,
supportive leadership, and productivity orientation. In contrast, low literacy
was associated with stigma, maladaptive coping, and disengagement.
Integration of quantitative and qualitative findings suggests that mental health
literacy functions not only as an individual capability but also as an
organizational resource that influences workplace culture and performance.
The study highlights the importance of institution-level mental health
initiatives, supportive leadership practices, and accessible support systems in
fostering a caring organizational culture and enhancing employee performance
in higher education settings.
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