Human Resource Management Competencies among Managers of Small And Medium Enterprises In Tangub City, Philippines
Maria Quency Mae L. Bari | Judd Ashly Boniel | Voltaire B. Torrion
Discipline: Economics
Abstract:
This study assesses the Human Resource Management (HRM) com-petencies of small and medium enterprise (SME) managers in Tangub City, Philippines, focusing on five key HRM areas: training and evalu-ation, career planning and development, reward schemes, recruit-ment and selection, and appraisal systems. A concurrent mixed-meth-ods approach was employed, combining a quantitative survey of 275 employees and qualitative interviews with 10 participants. The find-ings reveal significant gaps in HRM competencies, particularly in training and evaluation and career planning, with managers showing a lack of proficiency in these critical areas. These deficiencies are at-tributed to limited resources, insufficient training, and the manage-rial overload commonly faced by SME leaders. The study concludes that for SMEs to improve HRM practices and employee satisfaction, managers must pursue targeted training and advanced educational opportunities. This research contributes new insights into the HRM challenges faced by SMEs in developing economies and offers practi-cal recommendations for improving managerial competencies through structured training programs and academic development. The findings provide valuable implications for policymakers, educa-tional institutions, and future researchers aiming to enhance HRM practices in SMEs.
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