Philippine E-Journals

Trauma Patients’ Satisfaction on Radiographers Management Based on Standard Operational Procedures in X-Ray Facilities Cagayan De Oro City.

Estelita Gozo-dy | Faizal T. Mardan | Annajobaira M. Mama | Claire Nathalie C. Pabualan | Ian Kris I. Prantilla

Discipline: Radiology

 

Abstract:

Progress of human social awareness depends on man’s ability to communicate with one another. In a hospital setting, whose primary concern is life, wherein some factors may cause a patient’s anxiety and fear. Health personnel therefore, should take time to give comfort to patient, find greater personal satisfaction in work, and quality of care. The study was conducted in radiologic facilities of Cagayan de Oro City involving radiologic technologists and trauma patients brought to the clinics. The study used sampling procedure in a form of the questionnaire and interview to gather imperative data’ both quantitative and qualitative. Pertinent data gathered from the respondents were tabulated to simplify and organize the results. Surveys and interviews conducted and researchers’ profound data analysis resulted to the following findings: The extent of the trauma patient satisfaction on radiographer’s management based on standard operational procedures in x-ray facilities. Patients were found to be satisfied with the clinical operating procedure in terms of positioning, protection, communication, instruction, waiting time and patient care, except for application of gonadal and thyroid shield, self-introduction of radiographers, patient information on the procedure to be done, care to be administered and time to answer patient questions should be given attention for improvement of services.