Philippine E-Journals

This descriptive study was conducted to determine the relationship of the Nursing Program and Patient Watcher’s Satisfaction on the Quality of Nursing Care provided by the Nurses at Bukidnon Provincial Hospital in Malaybalay City, Bukidnon. In context, the study sought to answer the following aspects: What is the type of Nursing Program of the Staff Nurses, the level of patient-watcher’s satisfaction on the quality of Nursing Care provided by the nurse’s in terms of their roles as care provider, advocate and as a teacher, and the relationship between the Nursing Program and the patient-watcher’s satisfaction on the quality of nursing care provided.

The findings of the study are; of the 21 nurses at the Bukidnon Provincial Hospital, 62% finished the Bachelor of Science in Nursing program through taking Associate in Health Science Education and 38% finished on a pure Bachelor of Science in Nursing program. In terms of patient-watcher’s profile, majority belong to the 40 years old and above bracket; most are females; High School graduates; and majority of the respondents are in-laws or others who could be house-helps or hired watchers of the patients. The patient-watchers were satisfied with the nursing care provided by the nurses particularly in terms of performing their roles as care providers, advocates and educators.

Based on the findings, the following conclusions are came up: The nurses working at the hospital comprised of those who either finished the Associate in Health Science Education and Bachelor of Science in Nursing programs. Most of the patient-watcher’s are in their forties and above age; high school graduates and household members, either helpers or paid watcher’s (others).The patient-watcher was generally satisfied on the nursing care provided by the nurses as they assumed the roles of acre providers, advocates, and as teachers to the patient’s. Whether the staff-nurses were graduates of the Associate in Health Science Education and Bachelor of Science in Nursing programs, these facts did not create any difference at all in the satisfactory performance they have shown to their patients and as observed by the patient-watchers.