Philippine E-Journals

Enhancing Workplace Performance: Exploring the Influence of Intrinsic and Extrinsic Motivation on Employees’ Productivity in Iligan City's Appliance Retail Industry

Zoemarie Baluarte | Cielo Vincent Tocmo | Ma. Lynflora Pendang | Michael Jere Abiol | George Hamoy | Tiaolito Ruben Lee

 

Abstract:

Motivated employees are the cornerstone of organizational success, with their performance directly influencing productivity and competitiveness. This study investigated the interplay between intrinsic and extrinsic motivation factors and their effects on employee productivity within the appliance retail industry in Iligan City. The research employed a cross-sectional survey design, encompassing 50 first level managers and rank-and-file employees selected randomly from five prominent appliance stores. The study leveraged a well-validated questionnaire and statistical tools, including correlation analysis and multiple linear regression, to explore the relationships between motivation factors and employee productivity. The findings underscored the significance of both intrinsic and extrinsic motivation in fostering workplace engagement and performance. Key results revealed a strong positive correlation between intrinsic and extrinsic motivation factors and employee productivity, indicating that employees who experience higher levels of motivation tend to be more productive. The multiple linear regression analysis further substantiated these findings, explaining approximately 36.1% of the variance in employee productivity. In conclusion, this research illuminated the pivotal role of motivation in shaping workplace productivity, offering actionable insights for organizations seeking to optimize their workforce's potential. By understanding and harnessing the power of motivation, businesses in the appliance retail sector can create environments that drive employee engagement, elevate job performance, and ultimately secure a competitive edge in their respective markets.