Philippine E-Journals

Winning the Internal Conflict: A Qualitative Study on Bullying in the Workplace

Walter Jerome Cabale | Marlene R. Padua

Discipline: Mental Health Nursing

 

Abstract:

Aim. The researchers primarily explored the lived experiences of nurse managers who were bullied or currently being bullied in their workplace at the time of the study. Method. This study utilized the philosophy of descriptive phenomenology by Husserl. Narratives were gathered via face-to-face, open-ended, unstructured interviews. The researchers taped recorded the interviews to facilitate the process of analysis based on the method of Colaizzi. Results. The essence of the entire experience of bullying among nurse managers is: “Winning the Internal Conflict”. All participants felt the emotion and satisfaction of winning after conquering the internal conflict/disequilibrium brought about by the bullying experiences. Implication. A therapeutic and pleasant working environment is conducive to professional growth and excellent work performance. To prevent bullying, team building activities and other social activities that would promote camaraderie and the good working relationship among workers should be in place. Job descriptions of nurses especially the middle and top-level managers must be very specific to their task.