Resilience and Productivity of Teachers Vis-à-vis Social Isolation and Stress During the COVID-19 Pandemic: Framework Development of a Holistic Educational Organization’s Support System
Jerico Padrones | Katherine H. Cuanan | Romelyn T. Dacanay | Tirso Segundo
Discipline: Education
Abstract:
This qualitative study described the various experiences of selected teacher participants infected by the COVID-19 virus and
subjected to mandatory social isolation. It also identified the stressors, resilience level, and productivity during their battle with
COVID-19. A framework development for a holistic educational organization’s support system was established from the data
analysis. The teacher-respondents considered were those who experienced mild to no symptoms of COVID-19 and were
physically capable of performing their tasks while in the isolation facility. Accordingly, they received the necessary food,
medication, vitamins, and other essential health care during their isolation. However, occasionally they needed help getting
supplies from outside, but no family members were available. The teachers were unable to conduct online classes nor prepare
required reports because of unstable communication and internet connections. These further contributed to the anxiety as there
were times they need to communicate with their families and friends. There wasn’t technological support provided by their
schools during the isolation period. Devices and tools required to use to continue conducting online classes were mainly
personally provided. The constant calls and messages from families and friends were overwhelming that boosted their morale.
On the other hand, school administrators and immediate supervisors did not establish communication, and no clear instructions
were provided for the arrangements needed on the school-related assignments while in the isolation. This problem reflects that
schools do not have a policy on employees affected by COVID-19. Teachers were subjected to various stressors such as the
anxiety and fear that the virus can be transmitted to other family members and friends, children to take care of at home,
financial needs for treatment reports to be submitted and other transactions need to accomplish. Teachers' resilience level was
classified as above average (high resilience). A framework for Holistic Educational Organization's Support System was
developed which consists of four components such as (1) physiological support; (2) communication support; (3) technological
support; and (4) psychological support which were found to be essential in maintaining the well-being, productivity, and
mental health of the teachers. The framework can be utilized by schools to address the needs of their teachers and other
employees while at the isolation facility battling the COVID-19 virus. It is recommended that a quantitative study will be
conducted to determine the extent of the effect of isolation on the productivity level, and the strength of the relationship
between the resilience and recovery of the teachers.
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