Philippine E-Journals

Conflict Management Styles of Secondary School Administrators in Cagayan Province, Philippines

Wilma P. Azurin

Discipline: Management

 

Abstract:

Conflict is a reality in everyone’s life and it must be considered as a natural process that occurs daily. The study perceives that the conflict management styles of secondary school administrators are greatly dependent on the source of conflicts and identities of people in the educational environment. The process of exploring these perspectives will be a review of research and literature related to conflict management in all facets of life especially in the school setting. The main objective of the study is to determine the conflict management styles of school administrators in the public secondary institutions in the province of Cagayan. The descriptive research design was used in the study. Research from a number of fields emphasized that several factors conspire to create environment where conflict is more likely to occur. However, this study views that if school administrator manifests a positive work value he or she is likely to perform better in the job as least occurrence of problems that could pave the way for collaborative efforts towards the attainment of organizational goals. Moreover, the data reveal that solution-oriented style of conflict management is perceived to be employed by more dynamic and democratic school administrators. In this context, future research should consider an investigation on the comparison of conflict management styles between private and public secondary institutions to prove the existence of differences on styles in resolving conflicts when grouped according to school type.