Alternative Work Arrangement (AWA) and Organizational Performance

Juan  Catalan,

Alternative Work Arrangement (AWA) and Organizational Performance

Discipline: others in business and management

Abstract:

The study explores the impact of Alternative Work Arrangements (AWA) on organizational performance in the context of the COVID-19 pandemic, focusing on public school teachers' experiences in the Philippines. The Civil Service Commission (CSC) introduced AWA policies, such as work-from-home, skeleton workforce, and flexible working hours, to ensure the continuity of public services while prioritizing the safety and health of employees. This qualitative research utilized an interpretive approach, gathering data through Google Forms interviews with eight participants who had experienced AWAs. Four major themes emerged from the data: work-life balance, the suitability and challenges of AWAs, adaptation and adjustment to the new working conditions, and a focus on results. Participants reported that AWAs allowed for a better work-life balance and personal safety, though they faced challenges such as technological limitations and time management issues. The study found that teachers and their superiors were generally supportive of the AWAs, with a focus on output rather than physical presence. These findings underscore the potential of AWAs to enhance organizational performance by increasing employee satisfaction and productivity, despite the challenges of transitioning away from traditional work setups. The research suggests further examination of AWA policies to enhance their implementation and address gaps, such as providing more robust technological support and family-friendly work environments.

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