Home⇛Psychology and Education: A Multidisciplinary Journal⇛vol. 50 no. 9 (2025)

The Pulse of the Public Office: A Phenomenographic Study on Conceptions of Work-Life Balance Among DepEd Non-Teaching Employees

Veronica Amyr Balayan | Orbel Canoy

Discipline: Education

 

Abstract:

Work-life balance is a critical issue in public sector organizations, particularly in complex, demanding environments such as the Philippine Department of Education (DepEd). This phenomenographic study investigates the qualitatively different ways non-teaching personnel in DepEd conceptualize and experience work-life balance amid the bureaucratic context characterized by hierarchical supervision, standardized workload expectations, and evolving digital work practices. Eighteen purposively selected administrative employees from various DepEd regional and division offices in Luzon participated in the study by providing detailed written reflections through a structured interview guide. The analysis revealed five distinct conceptions of work-life balance: strict separation between work and personal life, which emphasizes clear boundaries and segmentation; role prioritization, involving ongoing negotiation and dynamic adjustment among competing work and family demands; integration and flexibility, reflecting a blended approach facilitated by modern communication technologies; reliance on social support systems, highlighting the importance of empathetic supervisors, collegial networks, and family assistance; and holistic wellbeing, a comprehensive perspective that views balance as nurturing physical, emotional, and psychological health. These findings highlight the complexity and diversity of work-life balance experiences among administrative personnel who must manage multiple roles in a bureaucratically constrained and digitally evolving work environment. The study underscores the importance of designing flexible and context-sensitive human resource policies and workplace interventions that acknowledge these varied experiences. In particular, supervisory training in empathetic leadership, the establishment of peer support mechanisms, comprehensive wellness programs, and clear digital boundary-setting policies are crucial strategies to support sustainable work-life integration. By providing rich, contextspecific insights into an often-overlooked segment of the public education workforce, this study contributes to the broader discourse on work-life balance in public administration. It offers actionable recommendations to enhance employee well-being, job satisfaction, and service delivery effectiveness within DepEd. Tool



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