Philippine E-Journals Lou Rose Elaine Fong Franco
About:
Department of Industrial Engineering
Affiliates: De La Salle University
| Papers | 1 | Cites/Paper | 5.00 | Cites/Author/Year | 0.12 |
| Potential Citations | 5 | Cites/Author | 2.50 | h-index | 1 |
| Year(s) | 20 | Papers/Author | 0.50 | g-index | 1 |
| Cites/Year | 0.25 | Authors/Papers | 2.00 | hI,annual | 0.12 |
Article List
A METHODOLOGY FOR STAFFING AND SCHEDULING OF CUSTOMER SERVICE REPRESENTATIVES (CSRs) IN A CALL CENTER
Fong Franco, Lou Rose Elaine | Gobaco, Bryan
Discipline: Industrial Engineering