Tiffany Adelaine G. Tan
Email:
tptan2@up.edu.ph
Orcid id: 000000015178283X
Affiliates:
University of the Philippines Cebu College, Cebu City, Philippines
tptan2@up.edu.ph
University of the Philippines Cebu College, Cebu City, Philippines
| Papers | 3 | Cites/Paper | 25.33 | Cites/Author/Year | 3.45 |
| Citations | 76 | Cites/Author | 38.00 | h-index | 3 |
| Year(s) | 11 | Papers/Author | 1.50 | g-index | 3 |
| Cites/Year | 6.91 | Authors/Papers | 0.67 | hI,annual | 2.26 |
Article List
Evaluating Service Encounters: The Effects of Employee Responses on Service Failure and Recovery
Tan, Tiffany Adelaine G.
Integrating Justice Theory and Service Quality Concept to Evaluate Customer Recovery Satisfaction
Tan, Tiffany Adelaine G.
Discipline: Business, Management
The Influence of Organizational Justice on Job Satisfaction in a Hotel Setting
Tan, Tiffany Adelaine G. | Angbetic Sia, Leahlizbeth